Save money and energy with your Helix + Hilo connected home

Subscribe to a Helix plan and get $75 off a Hilo smart home bundle, plus a Bluetooth speaker!*

Maison Nuit Ciel Étoiles

A generous offer for new Helix and Hilo customers

Are you a new Videotron customer or an existing customer who wants to switch to Helix services? Would you like to register for Hilo to enjoy a smart home that saves you money while taking care of the planet? Then this offer is for you!

At our three participating Videotron stores, when you subscribe to any Helix Internet or Helix Internet and TV plan, you get a $75 discount on a Hilo smart home bundle and a free Bluetooth speaker.*

Helix Telecommande Visage Femme

Helix is technology at your service

Helix is Videotron’s high-performance service that offers you:

  • Unlimited, ultrafast, and secure Internet featuring Wi-Fi 6, for a powerful and reliable connection on all your devices
  • Television with IP technology for a wide variety of content to watch on all your screens, no matter where you are
  • Home automation for a connected and secure home that ensures your comfort and simplifies your daily life


Hilo Enfant Cuisine

Hilo, it’s smart

Hilo is a turnkey smart home service that allows you to:

  • Manage your home and smart devices with ease through an intuitive app
  • Save energy by optimizing your consumption and reducing your electricity bill by up to 15%
  • Get cash rewards by participating in energy reduction challenges


Helix plans

Box Helix Seul Fond Blanc

Helix Internet

Starting at $50**

What’s included

  • High-performance Wi-Fi 6 for all your devices
  • Unlimited access
  • Advanced Security function with real-time threat detection
  • Helix Fi management app to control your entire network


Box Helix Telephone Cell

Helix TV App

Starting at $55**

What’s included

  • Live channels and On Demand content
  • Casting with a mobile device
  • Download to go for offline watching
  • Simultaneous viewing on different screens


Box Helix Telephone Telecommande Modem

Helix TV

Starting at $91**

What’s included

  • IPTV technology with content available at all times
  • Voice remote
  • Custom channel selection
  • Several integrated apps: Club illico, Vrai, Netflix, Prime Video, YouTube, etc.


Hilo smart home bundles

Hilo Petite Maison

Small Home

Pay only
$199.99 $124,99*

What’s included

  • 1 to 5 smart thermostats
  • Up to 4 connected products as a bonus
  • 1 Hilo hub and the mobile application
  • Installation by a certified electrician
Hilo Moyenne Maison

Medium Home

Pay only
$339.99 $264,99*

What’s included

  • 6 to 10 smart thermostats
  • Up to 6 connected products as a bonus
  • 1 Hilo hub and the mobile application
  • Installation by a certified electrician
Hilo Grande Maison

Large Home

Pay only
$479.99 $404.99*

What’s included

  • 11 to 20 smart thermostats
  • Up to 8 connected products as a bonus
  • 1 Hilo hub and the mobile application
  • Installation by a certified electrician

To take advantage of the Helix + Hilo offer

  1. Check your eligibility for Hilo service..
  2. If you are eligible, go to one of the three participating Videotron stores to subscribe to the Helix plan of your choice and receive your Hilo discount.
  3. Use the $75 discount on a Hilo smart home bundle of your choice online.*
  4. Receive a Bluetooth speaker as a gift when the Hilo installer installs your smart home bundle.

Participating Videotron stores

Frequently asked questions about the Helix + Hilo offer

Hilo helps you save money in two ways: by consuming wisely and at the right time. Earn cash rewards by completing energy reduction challenges and reduce your electricity bill by programming your connected devices.

Estimate your savings

In addition to the Hilo thermostats required for the Hilo service, you can control all your connected devices that operate using the ZigBee protocol with the Hilo app. That said, devices that are not sold by Hilo will be excluded from Hilo challenges.

Hilo is also compatible with Google and Alexa voice assistants but is not currently compatible with Apple HomeKit and Google Nest smart devices.


*This offer, valid exclusively from February 28 to June 30, 2022, is only available to select direct mail recipients who do not already have a subscription to Hilo's smart home service and who subscribe to the Helix service between February 28 and June 30, 2022. The offer entails a $75 discount on the purchase of Hilo's smart home service, which requires a commitment to participate in Hilo challenges over a period of 36 months. This offer cannot be combined with any other promotional offer and cannot be used more than once per address. Provided the recipient has subscribed to Hilo's smart home service as stipulated in this offer and subject to the availability of stocks which are in limited quantity, a Bluetooth speaker will also be given free of charge. Offers, services, and rates are subject to change without prior notice. Certain conditions apply.

Bundles of connected products
Last update September 1, 2021. Bundles are subject to change without prior notice and cannot be combined for a single residence and for a single Hydro-Québec account number. Taxes are not included. To enroll in the Hilo smart home service, the participant must read and agree to the Hilo Smart Home Service Terms of Service. Please consult the Participant Agreement.

As specified in the Participant Agreement, the eligibility criteria for the Hilo smart home service are as follows (these eligibility criteria may vary):

(i) Be a Hydro-Québec customer and a holder, co-holder, or agent of a Rate D subscription for residential use, as a tenant or as the owner of the home where the Hilo smart home service will be installed

(ii) Have a smart mobile device on which to download and use the Hilo mobile application (visit this page for compatible versions). This device is not included in the Hilo smart home service. Standard messaging and data charges apply to all notifications and remote access over the Internet or mobile network

(iii) In addition, the residence must:

a. Have at least 50% of their heating load provided by electric heaters connected to Hilo thermostats after installation of the Hilo smart home service
b. Be equipped with a Hydro-Québec smart meter
c. Be equipped with electrical installations that comply at all times with electrical standards and applicable laws in effect
d. Have a high-speed Internet connection, a wireless network, and a free and functional Ethernet port on the modem or router
e. Be a single-family, semi-detached, or row house, or be in a building of two units or more
f. Be in a city where the Hilo smart home service is available

Upon the purchase of a smart home bundle, Hilo grants the participant a financial benefit in the form of a discount (the “Credit”). This Credit is calculated as follows: the total amount of the price of the connected devices included in the participant’s bundle, plus installation costs, minus the amount the participant pays at the time of billing for their bundle. Hilo fully assumes this credit provided the participant participates in the Hilo challenges for a minimum period of thirty-six (36) months. The Credit balance will decrease based on an equal monthly reduction over this thirty-six (36) month period.

If the participant cancels their agreement with Hilo or stops participating in Hilo challenges before the end of the thirty-six (36) month period, the Credit balance becomes immediately due and payable, and the participant must pay the Credit balance on the effective date of cancellation. The amount of the credit balance payable by the participant is subject to specific taxation rules and must therefore be increased to consider any tax deemed to be included in such a payment under subsection 182 (1) of the Excise Tax Act and section 318 of the Act Respecting the Quebec Sales Tax. These taxes deemed to be included are almost equivalent to the GST and the QST.

**Displayed rates include the purchase of a Helix Fi gateway and a Helix TV terminal. The Helix Fi gateway may be purchased through a single instalment of $288 or an instalment plan of $12/month for 24 months. The Helix Fi terminal may be purchased through a single instalment of $192 or an instalment plan of $8/month for 24 months. Taxes not included. An extended product warranty for an additional 24-month period is also available for $36 per equipment. Customers who unsubscribe before the end of the 24-month payment period will have to pay the remaining balance of the equipment’s cost. Additional à la carte channels, devices, and other options are not included in the calculation of the monthly service rate required to be eligible for the discount. Installation of a Helix Fi gateway required. It is possible for a customer to change their TV plan channel line-up at any time. However, each selected channel must be kept for a minimum of thirty (30) days before customer can make another change pertaining to the channel in question. Additional channel blocks are available. Selected channels must be included in the channels available with the plan to which customer is subscribed. Fees apply for movie rentals and for viewing pay-per-view content. The rental period for adult movies may vary according to the type of content selected. Programming and rates subject to change without prior notice. Any changes made to a service, or combination of services, may result in a rate adjustment. Services, conditions, and rates may vary by region and are subject to change without prior notice. This offer ends June 30, 2022.