Unlimited GIGA Internet plan
To connect everyone and all your devices at the same time, so that everyone can use the Internet for their activities, hassle-free.
GIGA INTERNET
Unlimited GIGA Internet*
Download speed up to 940 Mbps
Upload speed up to 50 Mbps
Perfect plan for:
- No longer having to worry about Internet speed, the number of people and devices connected at the same time, the type of activities performed simultaneously, or the home automation equipment capacity for your smart home.
The Helix GIGA Internet plan includes…
Ultrafast and more powerful Wi-Fi 6* for all your devices
Simplified management with Advanced Security and Parental Control
High-performance equipment at the cutting edge of technology
Have you chosen the right speed?
Consider your online activities and how many people and devices are connected at the same time. More details to choose the right Internet speed.
Frequently asked questions on Videotron GIGA Internet
GIGA Internet, offered in most areas where Helix services are available, is the fastest Internet plan offered by Videotron.
Check which Internet plans are available at your address.
Videotron offers five Helix Internet speeds: 30 Mbps, 60 Mbps, 100 Mbps, 500 Mbps, and 1 Gbps.
With Helix, the Unlimited GIGA Internet is definitely the choice for those who don’t want to have to worry about a lack of speed. Thanks to the high-performance Helix Fi gateway, you can enjoy the ultrafast Wi-Fi 6* technology and a strong signal that extends throughout your home. The included Helix Fi app allows you to easily manage your network and all the connected devices, and offers Advanced Security* for even more secure Wi-Fi.
Here is the minimal configuration required on your devices to reach the optimal speed of your GIGA Internet plan:
- Processor
Intel Core (10th generation) or equivalent - Operating system
PC: Windows 10
Mac: macOS 15.0 - Free disk space
2 GB - System memory
8 GB - Network Interface Card (NIC) or network adapter
Gigabit Ethernet - Wired Ethernet connection
GIGA Internet: Cat5e Ethernet cable
Web browser
PC: Google Chrome (latest version)
Mac : Safari (latest version)
Conditions*
Helix services availability
Helix technology is available or exclusively available in some regions.
Helix equipment availability
Helix equipment rental is subject to availability and models may vary.
Internet network
The Helix Internet network is made up of an alloy of the best technologies: optical fibre, coaxial and cutting-edge Wi-Fi.
Wi-Fi 6
Latest generation of Wi-Fi (802.11ax), subject to connection to the Helix Fi 2 gateway.
Most secure Wi-Fi
For the protection of all devices connected to the Wi-Fi network at no additional cost. Conditional upon customer activating the Advanced Security feature free of charge in the Helix Fi app.
Helix Unlimited GIGA Internet plan
This offer applies to new Helix customers who subscribe to Helix Internet. The offer entails a discount of $288 upon purchase of the Helix Fi 2 gateway, conditional upon subscription to a Helix Internet plan with a 24-month agreement, and maintenance of said subscription (the discount for the gateway will appear on the first invoice). If the agreement is cancelled before the end of the 24-month period, an indemnity corresponding to the monthly amount of the discount granted ($12 for the gateway) multiplied by the number of months remaining on the agreement, including applicable taxes, shall be borne by the customer. Customer has 30 days following activation of their subscription to cancel the agreement with no cancellation fees. In such cases, the current monthly rate will be reimbursed; however, customer will be required to pay the amounts due for optional and occasional services. Access to Unlimited GIGA Internet is offered exclusively where access and technology permit, and includes download speeds of up to 940 Mbps and upload speeds of up to 50 Mbps. Internet speed may vary based on technical configuration, customer’s wired and wireless equipment, environment, personal usage, Internet traffic, and other factors. Services, programming, conditions, and rates may vary by region and are subject to change without prior notice. It is possible that this offer cannot be combined with other promotional offers. Taxes not included. Certain conditions apply.