Internet to satisfy everyone.
Enjoy a powerful Wi-Fi* that is easy to share thanks to the QR code in the Helix Fi app.
The Helix 500 Internet plan at $65/month* includes:
- $5/month lifetime discount
- Ultrafast and more powerful Wi-Fi 6* for all your devices
- A strong signal that spreads throughout your home and beyond
- The Helix Fi app, for easy management of your Wi-Fi and connected devices
- Advanced Security and Parental Control, for your peace of mind
The Helix 500 Internet plan includes…
Ultrafast and more powerful Wi-Fi 6* for all your devices
Simplified management with Advanced Security and Parental Control
High-performance equipment at the cutting edge of technology
Have you chosen the right speed?
Consider your online activities and how many people and devices are connected at the same time.
Frequently asked questions on Videotron 500 Internet
GIGA Internet, available in most areas where Helix services are offered, is the fastest Internet plan offered by Videotron. However, the Internet 500 plan perfectly meets the needs of any household with several people who use the Internet intensively.
Videotron offers five Helix Internet speeds: 30 Mbps, 60 Mbps, 100 Mbps, 500 Mbps, and 1 Gbps.
With Helix, the Unlimited 500 Internet is definitely a good choice. Thanks to the high-performance Helix Fi gateway, you can enjoy the ultrafast Wi-Fi 6* technology and a strong signal that extends throughout your home. The included Helix Fi app allows you to easily manage your network and all the connected devices, and offers Advanced Security* for even more secure Wi-Fi.
Conditions*
Helix services availability
Helix technology is available or exclusively available in some regions.
Helix equipment availability
Helix equipment rental is subject to availability and models may vary.
Internet network
The Helix Internet network is made up of an alloy of the best technologies: optical fibre, coaxial and cutting-edge Wi-Fi.
Wi-Fi 6
Wi-Fi (802.11ax), subject to connection to the Helix Fi 2 gateway.
Most secure Wi-Fi
Customer must enable the Advanced Security feature in the Helix Fi app, free of charge.
Powerful Wi-Fi
Based on the Full Network Test feature in the Helix Fi app, for which an average of 90% of Helix Internet subscribers got good or excellent results in 2023.
Helix 500 Internet offer at $65/month
This limited-time offer applies to new Helix customers who subscribe to Helix Internet. The offer entails: (a) a lifetime promotional discount of $5 per month, conditional upon customer maintaining their subscription to a Helix Internet plan with a minimum monthly service rate (before any promotional discount or credit, and excluding options, miscellaneous fees, and taxes) of $70 and (b) the rental of the Helix Fi Gateway, included for customers who subscribe and maintain their subscription to a Helix Internet plan. Equipment rental is subject to availability and Gateway models may vary. Customer has 30 days following activation of their subscription to cancel the agreement and get reimbursed the current monthly rate. However, the customer will be required to pay the amounts due for optional and occasional services. Services, conditions, and rates may vary by region and are subject to change without prior notice. It is possible that this offer cannot be combined with other special offers. Self-installation of equipment is offered free of charge to all customers who subscribe to Helix services (Internet and TV), where access and technology permit. Installation fees of $99 extra. These fees include installation of Residential services (TV, Internet, and Home Phone) for a maximum of five (5) outlets per visit, if services are installed on the same day. Additional outlets extra. Taxes not included. Certain conditions apply.