You are moving and you are...
Not yet a subscriber? Become a new Videotron customer.
To subscribe to Videotron services, simply check their availability at your new address and then create your customized plan.
Already a customer? Change your current services when you move.
Whether you subscribe to Helix or other Videotron services, you can easily change your current services by chatting with a representative online. Chat
Minimize the downtime of your services and enjoy your equipment as soon as you move in with our 48-hour delivery service.
Do your transactions online, from creating your account to managing your services and equipment, including your channel selection.
Moving with Videotron is even easier online!
Want to stay connected during your move?
With an All-Inclusive Mobile plan that includes 100 GB of bonus data per year, you can easily share your connection with other devices while waiting to reconnect your Internet service!
Frequently asked questions about moving
Many homes only need the Helix Fi gateway to enjoy optimal Wi-Fi coverage. However, if some rooms in your new home have a signal that is too weak, Wi-Fi pods provide the perfect solution by extending your coverage to serve these areas.