
What is 5G technology?
5G is the 5th generation of wireless network technology. It offers three major improvements:
Click to discover our articles about these benefits.

The promise of a high-performance Internet connection
Ultimately, 5G networks will transmit data up to 100 times faster, for example to download large files or medical records, movies and video games.
They will simultaneously connect with each other about 1 million devices per km2, which will stimulate the offer of connected objects for online video games, virtual and augmented reality or smart homes.
They will reduce latency to close to zero, lowering it to about 1 millisecond, to allow instant and smooth connections as well as remote responses in real time.
5G is deploying at Videotron
5G technology with Videotron is available in selected urban areas of Québec. Our 5G network will be gradually rolled out to cover our entire mobile network over the next few months and years.

5G in Montréal
Videotron offers 5G in Montréal as well as in some parts of the South Shore and the North Shore, covering very busy urban areas.

5G in Québec City
Videotron offers 5G in Québec City, covering the main urban areas where the population lives, travels and transits.
5G-compatible devices

TCL 20 Pro 5G
Only in store
256 GB

Samsung Galaxy S23
New
128 GB / 256 GB
Take-back credit

Samsung Galaxy S23 Ultra
New
256 GB / 512 GB
Take-back credit

Samsung Galaxy S23+
New
256 GB / 512 GB
Take-back credit
5G Technology Frequently Asked Questions
It’s the abbreviation for the 5th generation of wireless connectivity. It follows four previous generations that each contributed in their own way to improving our connected life.
5G will allow us to access new features by enhancing, for example, the development of connected objects and virtual reality. This will open up a new world of possibilities, as devices will work better together and with us to provide improved protection, prevention, performance optimization, etc.
More and more of the new mobile phone models will be compatible with Videotron’s 5G network. Like previous generations, 5G will eventually be available on all the usual devices, and even on new types of devices and a wide variety of connected objects used for commercial and personal purposes.
Videotron already offers 5G-compatible mobile phones from several major brands. Samsung, our partner in the 5G deployment, has a brand new Galaxy S21 5G Series.
Videotron has deployed its 5G network in certain areas of Montreal and plans to gradually expand its coverage throughout its entire network in the coming years.
To develop the 5G network, a number of small antennas need to be installed in strategic locations to provide ultrafast speed. These small antennas could be placed on urban property and on the walls of some buildings. The antenna layout will be determined in close collaboration with local authorities.
Consumers’ demands and needs are constantly evolving, and technology can help meet those in whole or in part. 5G will provide progressively more features that will improve our daily lives and allow us to make major breakthroughs. Whether it’s making video calls to multiple people or watching movies on your mobile, every technological advance from 1G to 4G has brought improvements to our connected life, and 5G will lead to even more.
In addition to providing an ultrafast network with unprecedented reliability, 5G technology will pave the way for more connected objects and innovative entertainment. Whether it’s optimizing connectivity for online video games, expanding virtual and augmented reality opportunities tenfold, or pushing the boundaries of the smart home, 5G will ultimately lead to a richer connected life. It will also be the source of technological advances enabling companies to remotely manage processes, inspections and operations more effectively.
The three major 5G improvements are increased speed, meaning it will be much quicker to download large files, movies, or medical records, for example; lower latency, meaning a reduced delay when information is sent and received between the device used and the network, allowing for real-time remote responses; and greater connectivity capacity between millions of objects, to improve our data management and performance.
Canada’s regulations are science-based and among the strictest in the world. Videotron complies with ISED and Health Canada standards and carefully follows all public authorities’ instructions. 5G will primarily use the same 4G frequency bands that have been used for many years.
Conditions
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