Wi-Fi Calling Service

Use the Wi-Fi Calling Service to communicate for free* via a Wi-Fi network when travelling all around the world.

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Wi-Fi Calling

The Wi-Fi Calling Service enables you to make calls or text your loved ones for free* via a Wi-Fi network. It’s a good way to overcome mobile signal reception problems, like at the cabin, and is a great option for when you’re travelling abroad. This service allows you to communicate without using apps.

Communicate for free* via a Wi-Fi network

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Incoming and outgoing calls within a foreign country

Call and text your loved ones for free* over a Wi-Fi network, in many countries.

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Incoming calls anywhere in the world

Receive calls from Canada or anywhere in the world, all without the need to use an app.

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Incoming and outgoing messages anywhere in the world

Exchange photos, videos, and text messages, wherever you are in the world.

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*The Wi-Fi Calling service is available free of charge to Videotron customers who have a mobile device equipped with the Wi-Fi Calling feature. To use the service, customers must activate the feature in their phone’s settings and accept the terms of use. This service is available in 125 countries, but unavailable in others. The Wi-Fi Calling service requires a connection to a wire network in order for a transmission signal to be possible. It is therefore not possible to use the Wi-Fi Calling service on public transport (train, bus, plane, boat, etc.) or to make Wi-Fi calls on a shared connection. If the customer’s mobile plan does not include unlimited minutes, minutes used when accessing the Wi-Fi Calling service will be deducted from their plan’s monthly allowance; as such, excess minute fees may apply. Using the Wi-Fi Calling service to make video calls, or to send photo or video messages results in Internet data usage, the sum of which will be deducted from the Internet plan belonging to the Wi-Fi signal transmitter. Invoicing rules may vary according to the customer’s location when making a Wi-Fi call. Specific limitations apply to 911 emergency services. For complete billing rules and limitations regarding emergency services, please go to the Wi-Fi Calling Service Conditions section or the Wi-Fi Calling section of Videotron’s website.