Support for using the Hayu app on Helix TV

Learn how to access the Hayu app on Helix TV and use the available features.

Hayu FAQ

The parental control feature in the Hayu app is independent from the parental control feature for Helix. To set it up, log into and go to My Account > Settings.

English subtitles are available for some programs. To enable them, select Subtitles at the top of the screen during viewing.

To add content to your favourites, select + My Shows on the given program’s page.

You can view your list by selecting My Shows from the app’s main menu.

To remove an item from your favourites, select √ My Shows.

Log into your account at, then try to access the pairing page again.

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