Helix TV gives you access to practically infinite content, including everything found on YouTube. With your family and friends, discover new things daily, while keeping an eye on your data usage.
How to find YouTube content
To find YouTube content using the app, press the HELIX button on your Voice remote, scroll to the Apps box, and select YouTube.
You can also easily access it by using voice command. Just press the Microphone button on your Voice remote and say, “YouTube”. The YouTube home screen will appear with the words "You’re entering a third-party app." to let you know that this application is not integrated to Helix TV.
Once the App is open, use the left and right arrows on the remote to navigate the main menu and select “Sign In.” Then go to youtube.com/activate on your computer or mobile device and enter the code displayed in the YouTube app.
Once connected, you will have access to the YouTube channels you are subscribed to and your playlists. Note that there will be ads when watching YouTube, unless you have a YouTube Premium membership.
Good to know
if you know what you're looking for, you can search for content with the Voice remote without having to open the YouTube app by simply adding “on YouTube” to your query. For example, you can say: “Cat videos on YouTube.”
Managing your YouTube account
You can add family members’ YouTube accounts on the YouTube app. To do so, select the name of the user name in the main menu and select “Add account.” Then follow the steps above to connect the account.
To switch accounts, select a user name in the main menu and choose the YouTube account you wish to connect to.
You can also delete accounts that aren't being used anymore. From the main menu, select your name and choose “Manage Accounts” in the lower right corner. Highlight the account you want to delete and select “Delete.”
YouTube and Internet data usage
The videos on the YouTube app come from the Internet. Because of this, using the YouTube app, any other app offered on Helix TV, and any Internet content will be reflected in your data usage. Remember that when watching YouTube from a connected television or any other device or computer, you are streaming content, which uses data.
If you have a compatible 4K television, you can watch YouTube content in 4K. Remember that the higher the resolution, the more data is being used.
To see your up-to-date Internet data usage, sign in to My Helix account.
Using Parental Control with YouTube
With the YouTube app, you can set the Parental Control to prevent your children from watching inappropriate content. One of the easiest options is to block access based on categories.
From the main menu, go to Settings > Parental Control > TV Rating Locks. You can choose the categories that you want to block, like adult content or content rated 14+. You can also completely block YouTube with the app blocking function.
Otherwise, you can simply turn on the restricted mode, which hides videos that could have content judged inappropriate by YouTube. From the main menu, go to Settings and set the restricted mode to "ON.” Note that you do not need a PIN to turn the restricted mode on or off.
In addition, there's always a possibility of inappropriate videos being online for a short time before being removed, despite YouTube's constant, rigorous monitoring.
Returning to Helix from YouTube
To leave the YouTube app and return to the Helix Guide and menus, just press Exit on your remote. You can also press Guide or Helix on the remote to return to the Guide.
FAQ about using YouTube
YouTube offers a closed captioning feature. The accessibility settings you have set for your YouTube account will remain the same when you watch videos through the YouTube app.
Note that accessibility settings set for your Helix platform do not apply to the YouTube app. To modify your YouTube accessibility settings, go to youtube.com/account_playback.