Here are the pod components
You can connect devices directly to your Wi-Fi pods. A wired connection helps stabilize the connection, if need be.
Good to know
hen plugging in your Wi-Fi pods, make sure the Ethernet port is facing down. That way dust won’t accumulate in the socket.
LED status table (Light Emitting Diodes)
Have you plugged your pod in, but the light is still off? If the indicator light doesn’t come on, it probably means that there’s no power.
Is the power on? Your pod has been connected to the Wi-Fi network. You can confirm this by looking up the pod in your Helix Fi application.
Have you plugged your pod in and are now getting a flashing light? The pod is connecting to your network (activation).
Did the light start flashing after the pod was connected to your network? Your pod is no longer being detected. Fix this problem using your Helix Fi mobile app.
How many Wi-Fi pods do you need?
See how every added pod optimizes your Wi-Fi coverage, just like magic!
The number of pods to install may vary based on your needs. How much Wi-Fi coverage do you need?
Recommended: 3 pods
For most Quebec homes, 3 pods in addition to the Helix gateway are enough. They will help prevent weak signals and stabilize your Internet connection.
You will need 1 or 2 pods to cover one or two areas. For example, you could install a pod in your kitchen to extend the coverage to the outdoor patio.
You will need 4 or more pods to cover a very large home, depending on its height, area and number of rooms.
100-240VAZ, 50-60 Hz