The user-friendly menu makes it easy to change your terminal's language, configure your display settings, manage your parental control options and much more!
Accessing the Settings menu
- Start by pressing the
button on your remote. - Select
and press the middle button to confirm.
From here, you can access the following submenus:
- My Account
- Preferences > General — Set up your preferred options, for example:
- Recently viewed content
- The Guide View
- Auto-tuning to HD settings
- Etc.
- Terminal Settings— Configure the terminal's settings, the screen saver, the power saver mode or the subtitles, among others.
- Remote Settings — Link your remote to your Helix TV terminal, your television and your sound system, and enable or disable speech recognition.
o To check your remote's battery level, just say “Battery” - Parental Controls — Restrict the content that is available on your television.
- Purchase PIN — Set up a PIN to restrict content purchases.
- Accessibility — Configure subtitles, voice guidance and accessibility settings.
- Help — See the help topics to troubleshoot your device or optimize your experience.
- Language — Set the terminal's default language.
- About — Check technical information about your terminal, such as the software version number.
Setting up power saver mode
- Press the Helix button on your remote and select
(Settings), then Device Settings.
- Select Power Preferences, then use the down arrow to select Power Saver mode and enable or disable it. When you’re done, press
.
When in Power Saver mode, the device will go into sleep mode when it isn't being used and turn on again as soon as you press a button on the remote. Power Saver mode does not affect recordings.
Configuring the language and the audio mode
You can configure your preferences to activate secondary audio programming (SAP) in one of the available languages and choose the audio mode.
Changing the menu language
- press
on your remote and select
(Settings).
- Select Language > Menu Language > English or French and confirm, then press OK.
You can also change the Menu Language by using the voice command “Language” or from the search screen:
- While watching television, you can enter the word “Language” with the remote’s numeric keypad (keys 52648). The search screen will appear.
- With the
arrows, select Language Settings and confirm. - Use
ou
to select Menu Language. - Select English, press OK and confirm.
Connecting Bluetooth devices
Warning: The Helix TV terminal isn’t compatible with all Bluetooth devices. If you have sound bars or a speaker system, it’s best to connect them directly to your TV.
You can pair up to seven Bluetooth devices to the Helix TV terminal, but only one device at a time can be connected to the terminal and play the audio. You control the volume through the Bluetooth device, not the terminal.
To pair a device, activate its Bluetooth mode. Using voice command, say “Bluetooth” and then choose the device you want to connect.
You can also use the buttons on your remote:
- Press and select (Settings).
- Select Device Settings, Audio, then Bluetooth Devices and confirm.
- Choose the Bluetooth device you want to connect.
When you connect a Bluetooth device to your Helix TV terminal, the sound will play through your TV speakers as well as your Bluetooth device. Mute your TV to hear your Bluetooth device speakers only.
Choosing the audio mode
- Press
on your remote and select
(Settings).
- Then select Device Settings, Audio and confirm.
Choosing the audio language
- Press
on your remote and select
(Settings).
- Use
to select Language and select Secondary Audio Programming. Press the middle button to enable or disable this feature.
- When enabling it, select SAP Language, choose a language from the list and confirm.
Using the remote to change the language
- Say “Language” to the remote and select English with the
, press OK, and confirm the language by pressing the middle button on the navigation pad.
Warning: Please note that although Spanish is available in the choices, the language is not officially supported. Some terms may be missing. If the Spanish language has been accidentally chosen, you can return to the language settings using the voice command "idioma" or "language".
Changing the screen resolution
- Press
on your remote and select
(Settings).
- Use the down arrow to select Device Settings > Video Display > Video Output Resolution, then use
to select your desired resolution and confirm.
- You can also toggle the zoom between Full and None, and then press
.
Auto-tuning to HD channels
To make sure you always get the best picture quality possible, you can set your system to auto-tune to HD channels when you're searching for or tuning in to a channel.
- Press
on your remote, select
(Settings), then Preferences.
- Select General, then Prefer Best Available Resolution. Press the middle button to enable or disable this feature.
- When you’re done, press
.
Configuring the screen saver
It's easy to change the screen saver theme and the time it takes for it to appear when the system is inactive.
- Press
on your remote, select
(Settings)
- Use
to select Device Settings, then Screen Saver.
To configure the HDMI audio output:
Select HDMI Audio Output and choose Stereo or Auto Detect, then press the middle button to confirm.
To configure the digital audio output:
Select Digital Audio Output and choose Stereo or Dolby Digital 5.1, then confirm. Press
when you're done.
Customizing the Guide’s colours, grid height and more
Selecting the default Guide view
- Press
on your remote.
- Use the
arrows to select
(Settings) and confirm. - Then select Preferences > General > Default Guide View and choose from the following options:
- All Channels
- Free to Me
- HD Channels
- Free
- Favourites
- Trending
- Movies
- Sports
- Kids
Adjusting the brightness of your terminal's lights
- Press
on your remote and select
(Settings).
- Use
to select Device Settings, then Device Lights.
- Select Power Light Brightness and set the desired brightness with the
arrows.
- Press the middle button to confirm. The power light will dim or grow brighter as you change its settings. When you're done, press
Changing the background darkness level
- Press
on your remote
- Use the
arrows to select
(Settings) and confirm
- Use
to go to Preferences, then General.
- Use
to go to Background Darkness Level.
- Use the
arrows to choose your preferred darkness level, then press the middle button to confirm. When you’re done, press
.
Adjusting when your screen saver appears
Select Screen Saver Starts After and choose when the screen saver will start–after 5, 15, 30 minutes or 5 hours of inactivity. Press the middle button to confirm.
Setting notifications
You can set notifications to appear on your TV to get updates on sports, your account activity or other news about your services.
- Press
on your remote and select the
. - The notification window will appear. Click on Notification Settings to enable or disable notifications.
- When you’re done, press
.
