How to manage your Helix TV recordings?

You can record up to eight programs simultaneously and watch them on any of your screens, at any time.

1. In the Guide, select the program you want to record.
2. Press your remote's Record button once to start recording or press the button twice to bring up the recording options.

A confirmation message will appear.

Online and on the Helix app

You can program your recordings through the Web or Helix app. You can also edit or delete your programmed content in the “Scheduled” section. No update required.

Follow the Programming with the remote control procedure to program recordings through the app or Web.

1. While watching the program, press your Voice remote's Record button twice.
2. Choose your options. A confirmation message will appear.

1. From the Guide, select a program and press the Record button on the remote.
2. You have the option to record just this episode or the whole series.

The Record All Future Episodes submenu gives you two options:

• New episodes only (default option): Records only the episodes that show up as “NEW” in the Guide.

• New and repeat episodes: Records all episodes of the series.

1. Press the button on your remote to access the main Guide.
2. Go to the Saved menu and press the middle button to confirm.
3. Select Recordings and confirm to bring up all your recordings.
4. If there are multiple episodes for a series, select the series and confirm to bring up all the recordings for that series.

1. Press the button on your Voice remote to go to the main menu and select Saved > Recordings.
2. Choose the recording you want and select Watch.

You can record up to eight programs simultaneously, even while you're watching another live, pre-recorded or on-demand show. If there is a scheduling conflict, the most recently scheduled recording will automatically be prioritized.

1. Press the button on your remote to go to the main menu and select Saved > Scheduled.
2. Use the to navigate to Priority Manager and confirm.
3. Highlight Priority Manager and press the middle button.
4. From the list of scheduled recordings, select the program whose priority you want to modify and confirm. Select Confirm to save the changes.

1. Press the button on your Voice remote to go to the main menu and select Saved > Scheduled.
2. Use the  to scroll to the scheduled recording that you want to cancel and confirm.
3. Your chosen program will appear. Select Cancel.

1. Press the button on your Voice remote to go to the main menu and select Saved > Recordings.
2. Select the program, which shows that it's Recording Now.
3. Use the right arrow to navigate to Recordings and press the middle button.
4. Press  or select the X on the right-hand side of the screen. A confirmation message will appear, confirm.

1. Press the button on your Voice remote to go to the main menu and select Saved > Recordings.
2. Select the program to delete and confirm.
3. Select Delete and confirm.
4. A confirmation message will appear. Select Delete Now and confirm. A confirmation message will appear.
5. A confirmation window will appear. Highlight Delete Now, then press the centre button.

To recover a recording within 24 hours after deleting it:

1. Press the button on your Voice remote to go to the main menu and select Saved > Recordings.
2. Go to Recently Deleted and confirm.
3. Select the program you want to recover and confirm.
4. Select Recover and confirm.

Deleted content will remain available in the Recently Deleted folder for 24 hours before being permanently deleted.

To permanently delete a recording and free up cloud space:

1. Press the button on your Voice remote to go to the main menu and select Saved > Recordings > Recently Deleted.
2. Select the program to permanently delete and confirm.
3. Select Delete Now and confirm.
4. A confirmation window will appear. Select Permanently Delete and confirm.

To increase your recording capacity by purchasing a block of 100 additional hours of recording time or unlimited recording time:

1. Log in to My Helix Account.
2. In the Services and Equipment section, under Manage Your TV Service, select Manage Your Recording Capacity.
3. Select from the additional recording capacity options and click Continue.
4. Your account’s Summary page will appear with the new monthly amount based on the change you made.
5. To confirm your selection, click Order.