How to take advantage of the Trade-in Credit
Trade in your old mobile phone
It’s easy! Choose a new phone and subscribe to or renew a Videotron Mobile plan with 24-month agreement, then reset your old phone and bring it back to the store to have one of our representatives assess its value and offer you your credit.
The value of your phone is assessed according to
- The model of the device
- How well the buttons and touchscreen still operate
- The presence of cracks on the screen or case
- The detection of damage from liquids
- The good condition of the battery and cover
Other perks of buying your phone from Videotron
Frequently asked questions about the Trade-in Credit
The Trade-in Credit and Take-back Credit are different and cannot be combined for the same device. While the Trade-in Credit is applied when you purchase a new phone and bring your old one back to the store, the Take-back Credit is applied directly to your monthly payments when you purchase a new phone, which you must return at the end of your 24-month agreement.