IPTV, the new Helix technology for a flexible and versatile TV experience

HELIX TV

IPTV, the new Helix technology for a flexible and versatile TV experience

Rich and varied TV content

Choose one of our TV plans to enjoy a complete entertainment offer that will satisfy everyone’s tastes.

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Helix TV: An IPTV service powered by the Internet

Thanks to IPTV technology, Helix TV brings together into one interface your live TV channels, on-demand content, Netflix, Prime Video, YouTube, Vrai, Club illico and many other apps1. You can now access all of your content on your TV, mobile, tablet or computer, no matter where you are.

Lots of ways to watch TV with IPTV technology

The Helix TV app, for more flexibility and freedom

With the Helix TV app, watch live TV, a wide selection of on-demand content,2 as well as your recordings and downloads3 on all your screens, whether you’re at home or not.

Tech presenter and reviewer Mathieu Roy explains the Helix TV app’s technical and practical details.

Using your tablet or smartphone, you can also stream all your content on your TV screen without the need for a Helix TV terminal, thanks to Chromecast technology. Other compatible streaming devices will soon be added.

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Loads of channels and integrated apps for everyone

Our wide selection of channels and on-demand content is sure to bring you quality TV and never-ending fun.

Several apps available on your TV give you direct access to various content: movies and series, music, games, news and more.

Discover the available channels

Discover the apps

Subscribe to Helix

Choose the best Helix Internet and TV plan for you today.

Voice command makes things easier

Equipements XB7

Sleek, compact devices

At the cutting edge of television technology, the Helix TV terminal offers 4K image quality and is constantly evolving with numerous updates giving you access to new features.

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forfait tv base

TV Basic service

  • 23 Basic TV channels, including CBC, CTV, Global, and City
  • Access to Indigo, the pay-per-view TV service
  • Access to Premium and Other specialties channels for an additional fee

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tele 5 choix

TV 5 choices

  • 28 TV channels: 23 Basic channels and 5 Popular channels of your choice
  • A host of radio and Stingray channels
  • Access to Premium and Other specialties channels for an additional fee

Create your custom plan

tele 10 choix

TV 10 choices

  • 33 TV channels: 23 Basic channels and 10 Popular channels of your choice
  • A host of radio and Stingray channels
  • Access to Premium and Other specialties channels for an additional fee

Create your custom plan

TV 10 choices (Sports option)

  • 33 TV channels: 23 Basic channels and 10 Sports or Popular channels of your choice
  • A host of radio and Stingray channels
  • Access to Premium and Other specialties channels for an additional fee

Create your custom plan

tele 15 choix

TV 15 choices

  • 38 TV channels: 23 Basic channels and 15 Popular channels of your choice
  • A host of radio and Stingray channels
  • Access to Premium and Other specialties channels for an additional fee

Create your custom plan

tele 15 choix sports

TV 15 choices (Sports option)

  • 38 TV channels: 23 Basic channels and 15 Sports or Popular channels of your choice
  • A host of radio and Stingray channels
  • Access to Premium and Other specialties channels for an additional fee

Create your custom plan

tele 25 choix sports

TV 25 choices (Sports option)

  • 48 TV channels: 23 Basic channels and 25 Sports or Popular channels of your choice
  • A host of radio and Stingray channels
  • Access to Premium and Other specialties channels for an additional fee

Create your custom plan

forfait app base

TV App Basic service

Create your custom plan

tele 5 choix

TV App 5 choices

Create your custom plan

tele 10 choix

TV App 10 choices (Sports option)

Create your custom plan

Frequently asked questions about Helix TV

Internet Protocol Television (IPTV) is an increasingly popular television broadcasting protocol that delivers video signals over Internet protocol networks, giving it several advantages over conventional radio protocols. This gives you more flexibility when watching TV, as all content and platforms (Internet and traditional TV) are grouped into one interface, which means you can now access them on your TV, phone, tablet and computer, wherever you are. You can view your content live, on demand, pre-recorded or in lookback mode. Thanks to Helix TV, you can easily program a live recording from your computer, start viewing on your TV with the Helix TV terminal, then download the content and finish it later on your mobile with the Helix TV app.

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IPTV stands for Internet Protocol Television. As its name suggests, IPTV technology transmits video signals over Internet protocol, rather than light pulses via fibre optics, or radio frequencies from cables or antennas. In the case of traditional digital television over radio frequencies, broadcasters send signals, and the viewers who receive them can only see what is broadcast. With Helix TV, which is a state-of-the-art IPTV service, you have the opportunity to see all that content broadcast according to the specific programming of the various channels, but also all the video-on-demand content available at your convenience on popular platforms like Club illico, Netflix or YouTube.

Information on the content available on Helix TV

Yes. All Helix TV plans offer the latest IPTV technology with all your content in one place for a better viewing experience, a greater variety of content from different platforms, video on demand (VOD), sports statistics, a range of apps and viewing options that meet your needs in all situations.

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Yes. You must subscribe to Helix Internet in order to take advantage of Helix TV. Start by selecting the power of your Helix Internet connection and add the Helix TV service by opting for a Helix Internet and TV plan or a Helix Internet and Helix TV app plan.

Not at all! Helix technology is designed to provide an enhanced entertainment experience at the fastest Internet speeds. On average, to achieve continuous Ultra High Definition (UHD or 4K) image quality, a connection with a minimum speed of approximately 25 Mbps is required. More speed is needed if you use several other connected and bandwidth-hungry devices at the same time.

Helix’s unlimited Internet plans are tailored to your needs, with speeds starting at 30 Mbps.

More details about unlimited Internet with Helix

You have two options to benefit from Helix TV - get a Helix TV terminal that will be connected to a TV or subscribe to a Helix TV App plan without a terminal and stream Helix TV on your screens with Chromecast (other compatible streaming devices will be added shortly).

Yes. Your Helix TV entertainment platform features a wide selection of exciting content, including everything on Netflix. However, a Netflix membership is required to use the Netflix app.

With the voice command, simply say “Netflix”. You can also access it by pressing the Helix button on your remote. Scroll to the Apps tile and select Netflix.

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Conditions

*Helix technology is available, or exclusively available, in some regions.

1 A membership is required to use Club illico, Netflix, Prime Video and Vrai apps.

2 Streaming live or on-demand content and recordings is limited to Canada only. However, content previously downloaded in Canada can be watched outside Canada.

3 Downloading content requires a Wi-Fi network connection and uses up data. Available for selected content. Up to 10 downloads per device. Up to 5 devices per account may download content. Downloaded content is only accessible for 30 days.

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