What is a certified refurbished phone?

This cell phone is a previously used device that we’ve inspected, tested, reset, and disinfected. Give it a second life and get a 1-year warranty!

Discover our rigorous refurbishment process.

Flashsale

Certified refurbished moto g 5G - 2023

Superfast 5G performance. Advanced 48 MP camera system. Supercharge your creativity with the moto g 5G (2023).

In stock

Your phone

$10.00

For 24 months

Product state

Refurbished

$0.00/month
For 24 months

Product state

Perfect

$0.00/month
For 24 months

Color

Ink blue

Storage

128 GB

From $0.00/month
For 24 months

Payment

Monthly Payment

$0.00/month
For 24 months

One-time Payment

$240.00

Your phone

$10.00

For 24 months

Bring out the brilliance in any light

Take beautifully vibrant photos, day or night, using an advanced 48 MP camera system with Quad Pixel technology.^[ln] Plus, get up close and capture even the smallest details using a dedicated Macro Vision camera.

48 + 2 MP rear camera

Full HD video recording

Expandable memory up to 1 TB

6.5-inch LCD display

Expansive entertainment

Watch your favourite movies come to life on a large, 6.5-inch display that fits comfortably in your hand. Immerse yourself in heart-racing games. And feel like you’re right there in the room during video chats.

Incredible battery life

5G speed calls for a battery that can keep up.^[ln] The massive capacity 5,000 mAh battery keeps you listening to playlists longer, video chatting with friends for hours on end, and binge-watching your favourite series until the dramatic conclusion.

Keep everything

Never give storage a second thought. With 128 GB^[ln] built-in storage, you have tons of room for photos, movies, songs, apps, and games. And you can always add up to 1 TB more using a microSD card.^[ln]

Contenu de la boite appareil reconditionné

Box content

Device
Certified USB cable

ACCESSIBILITY

Hearing aid compatible (HAC): Yes

TTY/ATS: Yes

T911 service compatible: Yes

Handsfree speaker: Yes

BATTERY

Battery: 5000 mAh non-removable

CAMERA

Front camera: 8 MP

Rear camera: 48 + 2 MP

Video camera: 1080p

CONNECTIVITY

5G: Yes

Bluetooth: 5.1

Maximum speed: 480 Mbps

Near Field Communication (NFC): No

USB: USB C

VoLTE with Videotron: Yes

Wi-Fi: 802.11a/b/g/n/ac

Wi-Fi Calling with Videotron: Yes

DIMENSIONS

Height: 163.9 mm

Width: 75 mm

Thickness: 8.4 mm

Weight: 189 g

INCLUDED

Cable: Yes

Charger: No

Earphones: No

Instructions: Yes

MEMORY

External memory: Up to 1 TB

Internal memory: 128 GB + 4 GB (RAM)

OPERATING SYSTEM

Operating system: Android 13

OTHERS

Accelerometer: Yes

Compass: Yes

GPS: Yes

FM radio: Yes

SIM card format: nano Sim

PROCESSOR

Processor: Snapdragon 480+ 5G

DISPLAY

Resolution: 1600 x 720 px

Screen type: LCD

Size (diagonal in inches): 6.5 in

FAQ about Videotron’s certified refurbished phones and Mobile service

Is there a warranty on the refurbished cell phones?

Yes. Videotron offers a 1-year basic warranty on refurbished devices.

Consult applicable conditions.

In what type of packaging will I receive my certified refurbished phone?

Your phone will be carefully slipped into a protective pouch before being packed in one of our eco-friendly, fully recyclable cardboard boxes.

Are any accessories included with certified refurbished phones?

Each certified refurbished phone comes with a certified USB cable.

What level of performance is expected from a certified refurbished phone compared to a new one?

Our certification process includes a series of tests that each device must pass 100% before it can be sold as a certified refurbished phone by Videotron. In this way, we ensure that the performance is equivalent to that of a new phone.

Battery life may vary depending on prior usage. When certifying the device, we ensure that the battery is operating at at least 80% of its initial capacity. If not, we will replace it with a new battery. Certified refurbished phones have not been repaired, remanufactured, or refurbished by the original manufacturers.

Do I need to subscribe to a Mobile plan to purchase a certified refurbished phone?

Yes. A subscription to a Videotron Mobile plan is required to purchase a phone.

Compatible Mobile plans may vary depending on the phone chosen. For example, only plans with a minimum monthly service rate of $50 may be available with certain cell phones. Once your phone has been selected, the choice of plans offered will adjust automatically.

Choose your Mobile plan.

How do I activate my device?

If you are a new Mobile customer and you get your phone from one of our stores, your service is automatically activated. If you get your phone by mail and want to receive calls on your new phone, you may finalize the activation of your mobile phone, before the system does so automatically, by calling 1-877-477-5757 or accessing the “Complete your mobile service activation” functionality in the Mobile section of the Customer Centre.

If you already are a Mobile customer with another provider, you must request a number transfer from that provider. See the procedure.

How do I activate my device's SIM card?

If you have a new phone number, insert the SIM card into your mobile device and it will activate automatically.

If you are keeping your current phone number, insert the SIM card into your mobile device and call our toll-free automated activation service: 1-833-657-5507.

More details on SIM cards.

Still have questions? Click here.

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Ink blue

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Navy blue

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Phantom Black

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Midnight

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Obsidian

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Phantom Black

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Phantom Black

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Conditions

The advertised price corresponds to the purchase of a mobile device with Videotron’s Simplified Payment option, on subscription to a plan with a minimum monthly service rate of $30 and a 24-month agreement. In the event that customer cancels their agreement before the end of the 24-month period, they will have to pay the balance of the payments. If the device is discounted, an indemnity corresponding to the monthly amount of the discount multiplied by the number of months remaining will apply.