Need a new phone?
Samsung Galaxy A14 5G
New
64 GB
Samsung XCover6 Pro
New
128 GB
Google Pixel 7
128 GB
Google Pixel 7 Pro
128 GB
What you need to know to trade in your cell phone
- You can exchange only one phone at a time
- Your phone must include the battery and its cover
- You must exchange your phone in store
- You must combine your trade-in with a 24-month subscription or renewal to a Videotron Mobile plan
- Depending on its condition, your old phone will either be refurbished, resold or recycled
Four steps to get ready for trade-in
Back up your data
Be sure to make a backup of all your personal information.
View our pro tips
Reset your phone
Follow the procedures for deleting the contents of your phone.
Visit a store
Bring in your phone so that one of our representatives can assess its value.
Purchase your new phone
Sign up for a Videotron Mobile plan and earn up to $500 in credit.
Videotron’s best Mobile plans
Canada Talk and Text plan
Learn more
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Unlimited calling and texting in Canada
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Call Display and Voicemail
Canada plan - 4 GB
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Go over without slowing down
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Unlimited calling and texting in Canada
-
10 GB bonus data per year in Canada
-
Data at full speed at all times
All-Inclusive Canada cell phone plan - 20 GB
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Promo
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Club illico mobile
-
20 GB in Canada
-
100 GB bonus data per year in Canada
-
Data at full speed at all times
All-Inclusive Canada cell phone plan - 40 GB
Learn more
Promo
-
Club illico mobile
-
40 GB in Canada
-
100 GB bonus data per year in Canada
-
Data at full speed at all times
How we determine the value of your phone
- What model is the device?
- Are the buttons and touch screen working?
- Are there any cracks on the screen or case?
- Can we identify damage from liquids?
- Are the battery and cover in good condition?
Give your old phone a second chance
Depending on its condition, your cell phone will either be refurbished, resold or recycled. When you recycle, you’re doing your part for future generations.
Find out how you can help:
Conditions