Mobile
Contact photo ID
Save photos of your contacts to recognize who is calling you.
Vibration mode alerts and notifications
Know right away when you get a call or a message.
TTY compatibility
Connecting your mobile phone to a compatible teletypewriter makes it easy to send and receive messages.
Compatibility with hearing aids (BluetoothTM)
Reduce ambient noise with a direct wireless connection between your mobile phone and your hearing aids.
Text with 911
Contact 911 emergency services by text message! To use Text with 911, you must register by contacting Customer Service. They will check whether the service is available in your area. Learn more about Text with 911.
See the accessibility features of the major manufacturers
TV
Subtitles
Follow all the action in your favourite shows with subtitles that capture the spoken dialogue and describe other important sounds.
Telephony
Call Display
Quickly see who’s calling.
Relay service for the hearing-impaired (711, IP, and video)
Communicate more easily with proven and effective text-to-voice or sign language interpretation services. Learn more.
Digital display
Visual support
Complement your intercom ads with a version that can be viewed and read, thanks to real-time delivery.
Cloud Communications
Indicator light and detailed display
Get notified of an incoming call using an indicator light and also get details about the person calling you.
Group or line hunt incoming calls
Program your line so that the call rings on multiple devices simultaneously or in cascade mode (in an orderly sequence), making it easier for other team members to take calls as needed.
Internal chat communications
With the unified license, which allows you to combine calls and chat, you facilitate internal communications within your company.
Other services
Access to Videotron’s websites
Browse with ease thanks to the new modules built into our websites, which comply with Web Content Accessibility Guidelines 2.0 (WCAG 2.0). Learn more.
Adapted repair services
Get free courier service for the repair of the mobile device used with your Mobile plan. Learn more.
30-day satisfaction guarantee
Not completely satisfied with your services? You have 30 days from activation to terminate your agreement and obtain a refund. Learn more about guarantees.
IoT connectivity platform
Order your SIM cards for connected objects online via the Emnify platform.
How can we help?
Our specialized representatives would be happy to help you.
Phone
Contact Business Customer Service at
- 1 877 512-8590
The feedback will be received by Jean-François Gagnon, General Manager, Strategic Alignment of Operations, Videotron Customer Contact Centres.
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We are here to help
For general questions about your invoices or one of our products or services.
For assistance or to report a problem with a service or an equipment-related issue.