Free activation fees
For a limited time, new Videotron Residential customers who subscribe online to a Mobile plan with a minimum monthly service rate of $40, and existing Residential customers who renew their Mobile plan subscription online, combined with the purchase of an eligible mobile device with the Videotron Simplified Payment option, will benefit from free Mobile activation fees. Offers, services, and rates are subject to change without prior notice. Municipal tax of $0.52 for 911 emergency services and other applicable taxes extra. It is possible that this offer may entail a credit check Certain conditions apply.
All-Inclusive cell phone plan — Save 15$
This limited-time offer applies to Videotron Residential customers who subscribe, and maintain their subscription to an eligible Mobile plan. The offer entails a bonus, free of charge in Canada, of 100 GB of data with a subscription to an All-Inclusive or Canada-International Mobile plan. This offer is applicable for a period of twelve (12) months from the initial subscription date. The amount of free-of-charge bonus data cannot exceed 20 GB per billing cycle. This bonus data offer is non-transferable and is renewable after twelve (12) months. One bonus data offer per telephone number per twelve (12) month period. It is possible that this offer cannot be combined with other special offers or additional monthly Data Add-ons. Certain conditions apply.
Mobile Plan
This limited-time offer applies to Videotron Residential customers who subscribe, and maintain their subscription to a Mobile plan. A cancellation indemnity will apply if agreement is terminated before the end of the 24-month period. Options, fees for additional minutes and data, long-distance calls, roaming fees, usage fees, and other applicable fees not included. It is possible that this offer cannot be combined with other special offers or additional monthly Data Add-ons. Certain conditions apply. $50 Mobile set up service fee (per transaction) extra. Municipal tax of $0.52 for emergency 911 services and other applicable taxes extra.
Bonus Annual Data in Canada
This limited-time offer applies to Videotron Residential customers who subscribe, and maintain their subscription to an eligible Mobile plan. The offer entails a bonus, free of charge in Canada, of 100 GB of data with a subscription to an All-Inclusive or Canada-International Mobile plan, or a bonus of 10 GB of data on subscription to an eligible 4 GB, 6 GB, or 25 GB Mobile plan. This offer is applicable for a period of twelve (12) months from the initial subscription date. The amount of free-of-charge bonus data cannot exceed 20 GB (All-Inclusive or Canada-International plan) or 2 GB (4 GB, 6 GB, or 25 GB plan) per billing cycle. This bonus data offer is non-transferable and is renewable after twelve (12) months. One bonus data offer per telephone number per twelve (12) month period. It is possible that this offer cannot be combined with other special offers or additional monthly Data Add-ons. Certain conditions apply.
Data at full speed at all times
Contrary to other service providers, Videotron never slows down your data speed. Data latency may still occur as a result of external factors. Certain conditions apply.
Wi-Fi Calling
Wi-Fi Calling service is offered to Videotron customers who own a device compatible with the aforementioned technology. To subscribe to this service, customers must activate the Wi-Fi Calling function in their device's settings, and accept the service's terms of use. Wi-Fi calls require a connection to a wired Wi-Fi network in order to allow for signal transmission; therefore, it is impossible to use Wi-Fi Calling when on-board means of transport (trains, buses, airplanes, boats, etc.), or to make Wi-Fi Calls using a shared connection. All use of the Wi-Fi Calling service will be deducted from the minutes included in your Mobile plan. If your plan does not include unlimited minutes, you may incur fees for exceeding minutes. Use of the Wi-Fi Calling service for video calling incurs Internet data consumption, which will be deducted from the Internet plan belonging to the Wi-Fi signal provider. Invoicing rules may vary according to the customer's location when making Wi-Fi calls. Specific limitations apply to Emergency 911 services. To inform yourself about invoicing rules and the limits of Emergency 911 services, please consult the Wi-Fi Calling service terms and conditions section of the Videotron website.
Canada-International Plan
This limited-time offer applies to Videotron Residential customers who subscribe to Videotron's Canada-International Mobile plan. This plan includes unlimited local and long-distance calls anywhere in Canada. It also includes local calls in the following countries: United States, Mexico, Cuba, Dominican Republic, Jamaica, Martinique, Costa Rica, Bahamas, Bermuda, Panama, France, Italy, Spain, Germany, United Kingdom, Portugal, Switzerland, Belgium, Netherlands, Austria, Ireland, and Greece, as well as calls from these countries to Canada. Use of the Canada-International plan (calls, text messages, and data) is possible in the countries listed above for a maximum of one hundred and twenty (120) days per year, calculated from the initial subscription date. If usage exceeds the one hundred and twenty (120) days per year, Videotron may charge overage fees or remove the privilege entirely. Long-distance calls made from Canada to other countries, long-distance charges within or between countries included in the plan, options, fees for extra usage, off-plan roaming fees, as well as other applicable fees are not included. For long-distance rates for off-plan calls, consult https://videotron.com/en/support/mobile/fees/long-distance-calls.
Canada-US Plan
Plan offered exclusively to Videotron Residential customers. This plan includes unlimited local and long-distance calls anywhere in Canada, the US, and between the two countries. Use of the plan (calls, text messages, and data) is possible in the United States for a maximum of one hundred and twenty (120) days per year, calculated from the initial subscription date. If usage in the United States exceeds the one hundred and twenty (120) days per year, Videotron may charge overage fees or remove the privilege entirely. The Canada-US plan is not applicable on cruise ships and in areas that are not supported by a partner operator (offshore areas), and additional fees will be charged to the customer on a per-use basis. For rates, go to: https://www.videotron.com/en/support/mobile/travel/roaming-rates#cruise-ship-or-areas-not-supported-partner. Options, fees for extra data usage, as well as calls, text messages, data usage, and other off-plan fees are not included. For rates for long-distance calls and out-of-plan data usage, go to: https://www.videotron.com/en/support/mobile/travel/roaming-rates. General conditions: $50 Mobile activation fees (per transaction) extra. Municipal tax of $0.52 for emergency 911 services extra. Certain conditions apply. Taxes extra. Offers, services, and rates are subject to change without prior notice.
Take-back Credit
This limited-time offer applies to Videotron residential customers who subscribe to a Mobile service with a 24-month agreement. The Videotron Take-back Credit is offered upon purchase of selected eligible devices and must be combined with the Videotron Simplified Payment option upon subscription to an eligible Mobile plan. The Videotron Take-back Credit entails a monthly discount for 24 months. At the end of the 24-month agreement, the customer must return their device to a Videotron store. The device must be in good condition. Conditions, requirements, and ways to prepare for an accepted return are available here. Conditional upon credit approval by Videotron. If the agreement is terminated before the end of 24-month period, a cancellation indemnity will apply, and the customer will be required to reimburse the totality of the credit granted. It is possible that this offer cannot be combined with other special offers. Offers, services, and rates are subject to change without prior notice. Certain conditions apply. One-time $50 Mobile activation fees. Municipal tax of $0.46 for 911 emergency service and other applicable taxes extra. The Take-back Credit is not subject to taxes.
Canada-France plan
Plan offered exclusively to Videotron Residential customers. This plan includes unlimited local and long-distance calls anywhere in Canada, France, and between the two countries. Use of the plan (calls, text messages, and data) is possible in France for a maximum of one hundred and twenty (120) days per year, calculated from the initial subscription date. If usage in France exceeds the one hundred and twenty (120) days per year, Videotron may charge overage fees or remove the privilege entirely. The Canada-France plan is not applicable on cruise ships and in areas that are not supported by a partner operator (offshore areas), and additional fees will be charged to the customer on a per-use basis. For rates, go to: https://www.videotron.com/en/support/mobile/travel/roaming-rates#cruise-ship-or-areas-not-supported-partner. Options, fees for extra data usage, as well as calls, text messages, data usage, and other off-plan fees are not included. For rates for long-distance calls and out-of-plan data usage, go to: https://www.videotron.com/en/support/mobile/travel/roaming-rates. General conditions: $50 Mobile activation fees (per transaction) extra. Municipal tax of $0.52 for emergency 911 services extra. Certain conditions apply. Taxes extra. Offers, services, and rates are subject to change without prior notice.
Keep your current plan
This offer applies to Videotron Residential customers who renew their subscription to a Mobile plan whose monthly payment reaches the minimum monthly service rate of the selected new phone and is eligible to be renewed.
Price for life
The “price for life” promise means that the base rate (before any discounts or credits) of Residential Mobile plans will not increase during the course of the subscription. It applies to all Residential Mobile plans marketed by Videotron with the mention “price for life.” The promise applies only to the base rate of the Mobile plan, and not to other charges, such as add-ons, Mobile activation fees, 911 emergency service fees, federal, provincial, and municipal taxes, overage fees, roaming fees, and any other out-of-plans rates and additional fees. It is valid as long as the customer maintains their subscription to the Mobile plan, and is non-transferable.
Terms and conditions: Communications Service Contracts
According to the Bill 96, contracts must be presented in French first to all customers: Modalités et conditions : Contrats de services de communication de Vidéotron.