Helix Security
Learn how to enhance your Helix Internet network’s security.
Videotron Internet Security
Learn how to install Videotron’s anti-virus software to protect your devices from computer threats.
Internet security FAQs
No. If you are a Helix Internet subscriber, you can manage your home network and connected devices using the Helix Fi application. It has the Advanced Security feature, which protects your Internet network by monitoring device activity in real time to detect threats and notify you.
The Advanced Security feature does not replace antivirus software. Depending on the type of threat detected, it recommends solutions to help resolve the issue, such as running your network’s antivirus software.
It is important to check that your devices have a reliable antivirus software. To ensure it runs properly, it is not recommended to have more than one running at a time.
Most recent operating systems already have built-in antivirus software, such as Microsoft Defender on Windows 10. Several other effective, free antiviruses are also available online.
With Videotron, if you have one of our Residential Internet or Helix plans, you have free access to the complete Videotron Security Service protection software.
