Your Helix TV terminal

The Helix digital TV terminal allows you to access the Helix platform on your television.

Warning : Need help installing your Helix TV terminal?

Select your Helix TV terminal

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Back view of the Helix TV terminal

  1. Ethernet port
    Connects the terminal to the home Internet network. (optional)
  2. HDMI TV port
    Connects the terminal to a high-definition television using an HDMI cable.
  3. Power input
    Allows the terminal to be connected to a wall socket.
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LED light status of the Helix TV terminal

A light on the front of the terminal indicates its operating status. The chart below explains the different light signals.

  1. Off
    The device is offline or in energy-saving mode.
  2. Slow blinking
    The device is charging (image validation, start up, etc.).
  3. Double blinking
    The device is updating (downloading code, etc.).
  4. Rapid blinking
    An error has occurred. All errors are signalled this way.
  5. Continuously on
    The device is turned on and functional.
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Back view of the Helix TV terminal 2

  1. Ethernet Port
    Connects the terminal to the home Internet network. (optional)
  2. HDMI TV port
    Connects the terminal to a high-definition television using an HDMI cable.
  3. Power input
    Allows the terminal to be connected to a wall socket.
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LED light status of the Helix TV terminal 2

A light on the front of the terminal indicates its operating status. The chart below explains the different light signals.

  1. Off
    The device is offline or in energy-saving mode.
  2. Slow blinking
    The device is charging (image validation, start up, etc.).
  3. Double blinking
    The device is updating (downloading code, etc.).
  4. Rapid blinking
    An error has occurred. All errors are signalled this way.
  5. Continuously on
    The device is turned on and functional.

Good to know

Your Helix TV terminal cannot be turned off, but it does go into sleep mode. In this case, you can simply reactivate it using the remote.