Helix TV terminal, for IPTV that brings together all your content

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Helix TV terminal

Explore the various innovative features of Helix TV with the Helix TV terminal. Quickly access all your content in a single, intuitive interface thanks to voice recognition technology, and enjoy everything your TV has to offer.

The Helix TV terminal connects to the Helix Fi gateway. Both devices are required to benefit from the Helix TV service. The terminal and the gateway aren’t compatible with illico.

checkmark IPTV with voice command and integrated applications (Sports, Netflix, YouTube, XITE, Stingray, etc.)

checkmark Helix TV app

checkmark Up to five simultaneous viewings

checkmark Up to eight programs can be recorded at the same time with 100 hours of cloud DVR time included

checkmarkParental Control and Kids Zone, safe with kids’ content
 

ADD AN ADDITIONAL TERMINAL TO YOUR PLAN

Every new subscription to a Helix TV plan includes free rental of one Helix TV terminal*

ADD AN ADDITIONAL TERMINAL TO YOUR PLAN

Voice remote included with the free rental of the Helix TV terminal.*

Helix TV terminal technical specifications

Width: 13 cm
Height: 2.3 cm
Depth: 13 cm
 

Models: Arris AX061AEI and Technicolor TX061AEI
Weight: 0.25 kg 
Processor: Broadcom BCM7268 @ 14,000 DMIPS 
RAM: 2 GB LPDDR4 
Flash memory: 16 GB eMMC 
Connections: Ethernet, HDMI OUT, HDMI IN (not activated)
Power supply: 5VDC, 3A via USB-C adapter
 

HDMI output: HDMI compatible version 2.0 
HDMI Input: Not activated 
HDCP Protection: Requires a television that supports HDCP version 2.2
 

Buttons: WPS/Terminal Reset
Display: None 
Indicator:   1 white LED
External temperature sensor: Yes
Infrared sensor: Yes (front right side of terminal)
Local buffer memory enables you to rewind the linear content you are already tuned in to as far as 25 minutes, in both HD and 4k
 

Resolution: UHD 4K, 60 ips, HDR 10
Codecs: H.264/AVC, H.265/HEVC, VP9, VP8, MPEG-4, MPEG-2 (not activated)
 

Dolby Digital (AC3) 
Dolby Digital Plus 
Dolby AC4
L-PCM 
AAFC-LC 
 

Wi-Fi Dual band 802.11 a/b/g/n/ac 2x2 MiMo 
Zigbee, Thread
Bluetooth Low Energy 4.2 
Ethernet 10/100
Output HDMI 2.0
 

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1 Ethernet port
Connects the terminal to your home Internet network (optional).

2 Status LED HDMI TV port
Connects the terminal to an HDTV using an HDMI cable.

3 Power pack
Enables you to connect the terminal to a power outlet
 

Helix TV also gets…

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Voice remote

To easily control your terminal, TV, and other devices used for TV entertainment. To browse through the Helix TV interface, and even within your live content. To quickly search for content and find a wealth of information.

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Helix TV app

To watch your live channels, On Demand content, recordings and downloads on all your screens, at home or elsewhere. To stream all your content on your TV screen without the need for another Helix TV terminal, using Chromecast or AirPlay technology on your mobile phone, Amazon Fire and Apple TV devices, or compatible Samsung and LG TVs.

 

Frequently asked questions about the Helix TV terminal

If you are already a Helix TV customer and would like to add another terminal to your plan, log in to My Account, go to the Services and Equipment section and rent an additional terminal, at a cost of $8/month.

The Helix Starting Kit, which includes free rental of a Helix Fi gateway, a Helix TV terminal and a voice remote, covers the requirements for a TV. You can connect other TVs by using the Helix TV app to stream your content on your screens, or by renting a Helix TV terminal per TV, at a cost of $8/month.

Yes, self-installation of the Helix TV terminal is the quick, easy and free method to install your equipment yourself, at your own time and at your own convenience.

See the benefits of self-installation

If you do not wish to install your Helix TV terminal yourself, you can, of course, have your equipment installed by a Videotron technician.

See the details of an installation by a technician

Shopping online, it’s worth it!

Fast and free delivery

Same prices as on the phone or in-store

At your convenience, 24/7

30-day satisfaction guarantee

Conditions*

Helix technology is available or exclusively available in some regions.

Helix TV terminal 
The rental of the Helix TV terminal is included for customers who subscribe and maintain their subscription to a Helix TV plan. Equipment rental is subject to availability and terminal models may vary.

Helix voice remote 
An additional voice remote can be purchased through a single payment of $20. Taxes not included.