Internet connection issues Learn how to resolve the technical issues you may encounter with your Internet connection or your Wi-Fi. Hybrid Fibre - Fixing Internet connection issues. Fibre Optic – Service is slow or not working. Improve Wi-Fi network. Videotron Business email issues Learn how to troubleshoot issues with your Videotron Business email address. Resetting a forgotten password. Avoiding spam or phishing. We're here to help We mean business Why choose Videotron for your telecommunications solutions? Learn more about us. Contact us Our customer service is dedicated to local businesses. Our advisors will offer you a tailor-made service. Find a store Come and see us in one of our 130 stores and enjoy a unique customer experience.