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Our Internet network, powered by fibre.*
Since 1990, fibre optics have been part of our Internet network, giving you a powerful, fast, and reliable connection.
Get the best of our Internet, without compromise.
Power
Teleworking, streaming, online games, video calls, downloads: fibre simultaneously supports all your most demanding uses, for the whole family at once.
Speed
4K movies launched instantly, games downloaded in seconds, latency-free videoconferencing: with fibre, it’s the speed of light.
Reliability
No more outages during meetings or lags in the middle of a match. The fibre connection remains stable and fluid, regardless of the number of devices connected.
GIGA Internet at $75/month
Power is in our fibre. High performance speed for everyone at the same time, everywhere in the house.*
Create your customized plan
For a service that perfectly matches your needs and budget.
TV App 10 Sports choices + GIGA Internet for $100/month
Your favourite channels go with you wherever you are, on the screen of your choice.
State-of-the-art ecosystem
It pays to shop online!
Frequently asked questions about the Internet
Videotron offers a range of Internet speeds with Helix, such as 60 Mbps, 100 Mbps, 500 Mbps, or GIGA.
These speeds may vary by region, so check the plans available in your area.
The amount of megabits per second (Mbps) needed depends on how you use the Internet and how many people and devices are connected simultaneously in your home. Ask yourself the following questions:
- What do you use the Internet for?
- How many people use the Internet at the same time?
- How many connected devices are running simultaneously?
We offer you a simple and free speed test to determine your Internet access performance by measuring the speed at which data is sent and received.
The Unlimited Helix 500 Internet and GIGA Internet plans feature download speeds of up to 500 Mbps and 940 Mbps respectively, some of the best speeds for online video games, including real-time multiplayer games.
Yes. Helix Internet’s Advanced Security feature monitors your device activity in real time and notifies you of any suspicious activity that could compromise your Wi-Fi network. It protects you from several types of threats, for more peace of mind while you work.
Choose one of our unlimited download speeds based on your profile, online activities, and the number of people you share your connection with. Find out which suits you best among our student Internet plans.
If you are a Helix Internet subscriber, you can purchase the compatible smart equipment of your choice and pool it on your network by linking it to the Helix Fi app for centralized, simplified management of your smart home.
Yes. The Helix Fi gateway can be installed in a few quick and simple steps. Depending on the situation, you can install it yourself at your own pace or ask for one of our technicians to install it. This way, you can get the most out of your unlimited Internet without any delays.
Our fibre-powered network* is based on a combination of cutting-edge technologies to give you a powerful, fast, and reliable connection that’s optimized for every situation.
Whether you’re in Montréal, Sherbrooke, Gatineau, or any other Québec’s city, our team is always at your service.
Videotron’s network
Videotron’s network combines fibre optics and coaxial cables. Available where access or technology permits. Certain conditions apply.
Powerful Wi-Fi
Based on the Full Network Test feature in the Helix Fi app, for which an average of 89% of Helix Internet subscribers got good or excellent results in 2024.
Most secure Wi-Fi
For the protection of all devices connected to the Wi-Fi network at no additional cost. Conditional upon customer activating the Advanced Security feature free of charge in the Helix Fi app.
Delivery
Packages are usually received within 48 working hours in urban areas and 72 working hours in rural areas following the order. Additional delays may occur during holiday periods.