Paying my invoice by credit card
Make a payment by credit card directly in My Account or, if your services are available in the Customer Centre, through an automated telephone system.
From My Account
You can only pay your invoice appearing in My Account through this platform.
- In My Account, click the Make a payment button.
- Enter the amount to be paid and select a credit card, or add a new one.
Sign up for pre-authorized payments to automate debits on your credit card.
You can only pay your invoice appearing in the Customer Centre through the automated telephone system.
- Call 1-866-380-2967.
- Choose option 2 and follow the instructions.
Your account will be credited within 24 business hours.
Using other payment methods
This payment method is not accepted to settle an invoice in My Account.
You can pay your invoice appearing in the Customer Centre by sending us a cheque or money order at:
P.O. Box 11078
Montreal (QC) H3C 5B7
We invite you to mail your cheque as soon as you receive your invoice, and at least 5 business days before the due date. Your cheque will then be processed in a timely manner.
We do not accept post-dated cheques. If you wish to pay in advance, sign up for preauthorized payments.
Frequently asked questions about invoice payment
The balance shown is the amount of the last invoice and does not update after a payment. To verify that a payment has been made, go to the Billing & Payment section, and select the Payment button.
Please allow 24 hours for your balance to be updated.
If you have questions about whether a payment was received, please contact Customer Service.