Are you subscribed to illico+ and to a Helix TV or TV App plan? Enjoy illico+ content directly through your TV connected to a Helix TV terminal or the Helix TV app. Learn how to access illico+ with Helix.
Good to know
- The app can be used on 2 devices simultaneously.
- Up to 15 content items can be downloaded and watched offline.
How to access the illico+ app on a mobile device
- Download the illico+ app:
Scan this QR code using the tablet or mobile phone you want to install the app on:
- Log in with your Customer Centre or illico+ credentials.
Watching video content uses up a lot of data (GB). Keep an eye on your mobile usage and connect to a Wi-Fi network whenever possible.
How to access the illico+ app on a computer
- Go to illicoplus.ca.
- Click Sign in.
- Log in with your Customer Centre or illico+ credentials.
How to access the illico+ app on a TV
With Fire TV, Apple TV, or Google TV
- Go to the app store of the streaming device you’re using.
- Download the illico+ app.
- Follow the pairing procedures, if applicable.
- Log in with your Customer Centre or illico+ credentials.
With Chromecast or AirPlay, from a mobile device
- Open the illico+ app on your smartphone or tablet.
- Click the
(Chromecast) or 
(AirPlay) streaming icon at the top-right corner. - Follow the instructions on your screen.
With Chromecast form a computer
- Log in to illico+ on your computer using Google Chrome.
- At the top right in the browser menu, click
(More) > Cast. - Follow the onscreen instructions.
To stream content using Chromecast, your TV must have a Chromecast streaming stick or the built-in Chromecast feature.
The AirPlay feature of an Apple device can be used to stream content on most smart TVs.
Having trouble with the app?
Check out our mobile app troubleshooting tips or clear your browser’s cache.
