Why should I disable my mobile data?
You can disable mobile data from your device at any time for several reasons:
- Control your mobile data usage
- Avoid roaming charges
- Limit your mobile data usage if no Wi-Fi network is available
If you disable your mobile data, you can only access the Internet via Wi-Fi.
If no Wi-Fi is available or if your mobile device isn’t connected to a Wi-Fi network, disabling your mobile data means:
- You will no longer receive updates related to your device, email or mobile’s proper operation.
- If you restart your device, your mobile data will be enabled, so you will need to disable them again.
- You will no longer be able to use the multimedia messaging service (MMS).
How to enable or disable my mobile data
Good to know
- Go to Settings and select Cellular.
- Turn Cellular data on or off.
If needed, check out more details on enabling or disabling data on an iPhone.
- Go to Settings and select Connections.
- Go to the Data usage section.
- Turn Mobile data on or off.
If needed, check out more details on enabling or disabling data on a Samsung device.
The procedure may vary slightly depending on the model of your device.
- Go to Settings and select (depending on your phone model):
- Google (Pixel): Network & Internet > SIMs
- Motorola: Network & Internet > Mobile network
- Huawei: Mobile network > Mobile data
- TCL: SIM card & mobile network > Data usage
- Turn Mobile data on or off.
If needed, check out more details on enabling or disabling data on a Google Pixel or Motorola device.
How to enable or disable data roaming
To use your mobile data outside Videotron’s coverage area, for example when travelling, you must enable data roaming. Follow the procedure based on your device model.
- Go to Settings, and select Cellular.
- Select Cellular Data Options.
- Turn Data Roaming on or off.
If needed, check out more details on enabling or disabling data roaming on an iPhone.
- Go to Settings and select Connections.
- Go to the Mobile networks section.
- Turn Data Roaming on or off.
The procedure may vary slightly depending on the model of your device.
- Go to Settings and select (depending on your phone model):
- Google (Pixel): Network & Internet > SIMs
- Motorola: Network & Internet > Mobile network
- Huawei: Mobile network > Mobile data
- TCL: SIM card & mobile network > Mobile network
- Turn Roaming or Data Roaming on or off.
