How can I purchase a Data Add-on for my Mobile plan?

To purchase Data Add-on for your Mobile plan:

1. Log in to the User Centre + app or sign into the Customer Centre.
2. In the section Manage Data Add-ons, select the Data Add-on that best suits your needs, then follow the steps on your screen.
3. You can use your new Data Add-on as soon as you receive the confirmation number. The Add-on will be valid until the end of the current billing cycle.

Choose the Data Add-on that matches your plan and your usage needs.

• Permanent Data Add-on Canada: 1 GB, 2 GB, 3 GB or 5 GB Add on renewed each month and available in Canada.
• Permanent Data Add-on Canada-US: 1 GB, 2 GB or 3 GB Add-on renewed each month and available in Canada and the United States.
• On-Demand Data Add-on Canada: one-time Add-on of 500 MB or 1 GB available in Canada.
• On-Demand Data Add-on Canada-US: one-time 500 MB or 1 GB Add-on available in Canada and the United States.  

The purchase of a Data Add-on will appear on your next invoice. If you exceeded your data limit prior to purchasing an On-Demand Data Add-on, any overage charges incurred up until that point will also be added to your next invoice.

Note that once purchased, an On-Demand Data Add-on cannot be cancelled or transferred.

If you can’t purchase a Data Add-on, you might have reached the data usage fee limit associated with your plan.

You can deactivate the limit:

• For the Videotron network and partner network
• For data roaming in the rest of Canada and abroad

To deactivate the limits, sign into your Customer Centre:

1. In the Mobile section, click on Mobile data usage fee limits. 
2. In the Manage your mobile data usage fee limits, check Modify under the data usage fee limit selected. 
3. Click on Save. 
4. To finish, accept the terms of use.   

When these limits are deactivated, your mobile data usage is unlimited. If you exceed the data included in your plan or Data Add-on, you’ll be charged extra. Learn how to manage your mobile data usage.