FR Language Switcher Locate a store
The Videotron PLUS program Change for Helix
0
HELIX. GETS IT.
Discover Helix
Mobile Explore Mobile section
The Videotron PLUS program Why choose Videotron?
when you bring your own phone and choose a new Premium Mobile plan.
Got a phone ? Get free months of service.
when you bring your own phone and choose a new Premium Mobile plan.
Take advantage
Multi-product bundles
The Videotron PLUS program Why choose Videotron?
Helix Multi Product
THE HELIX EXPERIENCE AWAITS YOU
Enter a whole new world of entertainment today.
Discover Helix
Internet
The Videotron PLUS program Why choose Videotron?
Easily manage your home with an ultra-intelligent and secure Wi-Fi.
A NEW INTERNET EXPERIENCE AWAITS YOU
Easily manage your home with an ultra-intelligent and secure Wi-Fi.
Discover Helix Internet
Television
The Videotron PLUS program Why choose Videotron?
Enjoy a variety of content on Club illico, Netflix and YouTube.
All your content in the same place
Enjoy a variety of content on Club illico, Netflix and YouTube.
Discover Helix TV
Telephony Explore the Residential Telephone section
The Videotron PLUS program Why choose Videotron?
Ligne residentielle - Rectange
Home phone service
Choose your ideal plan.
Learn more
Videotron The Community Forum
You will find practical information about your equipment and applications on the Support site.
Need some help with Helix?
You will find practical information about your equipment and applications on the Support site.
Access the Support site
Connect and subscribe to the Customer Centre My Helix Account
Visit My Helix Account to view your invoices and the details of all your services.
New Helix customer?
Visit My Helix Account to view your invoices and the details of all your services.
Access My Helix Account

Unlock your phone

You can now unlock your Videotron phone for free and switch to a local provider when travelling.

Android and others iPhone
Contact Customer Service

To unlock your iPhone, please contact us.

Contact Customer Service at 1-877-512-0911

Get even more useful information

You were advised to unlock your device before leaving on a trip, but not sure how to do it? Visit our Support page to learn more about this.
See our FAQ
Back to top