What are the territories covered by the plans for travellers?
Roaming charges applicable in territories that are not covered and on cruises
Travel plans include use of mobile services in the territories listed below only. Any use at sea or in an area that is not covered will incur roaming charges. See roaming rates.
- All 50 US states, including the following:
- Alaska
- Hawaii
- Puerto Rico
- US Virgin Islands
- All of mainland France
- Corsica
Americas
- Bahamas
- Bermuda
- Costa Rica
- Cuba
- Dominican Republic
- French Guiana
- Guadeloupe
- Jamaica
- Martinique
- Mexico
- Panama
- United States
- Alaska
- Hawaii
- Puerto Rico
- US Virgin Islands
Europe
- Austria
- Belgium
- France
- Corsica
- Germany
- Greece
- Ireland
- Italy
- Vatican
- Netherlands
- Portugal
- Spain
- Switzerland
- United Kingdom
- Great Britain
- England
- Scotland
- Wales
- Guernsey
- Isle of Man
- Jersey
- Northern Ireland
- Great Britain
Can I subscribe to a plan for travellers, then revert to a plan that only includes Canada when I get back?
Yes. You can change your plan at any time and revert to a plan that only includes Canada when you return home. If you wish to do so, we recommend changing your plan at the end of your billing cycle to simplify your billing and data tracking.
Are long-distance calls included in the plans for travellers?
All-inclusive Canada-US or All-inclusive Canada-France plans
Yes. Long-distance calls to numbers in territories covered by your plan (Canada and the US or France) are included. However, if you call a number outside the territories covered by your plan, long-distance charges apply. See long-distance rates by destination.
Other plans for travellers
Only long-distance calls made to Canada and local calls made from a country included in the plan are covered.
Pay-per-use fees are charged for the following calls:
- Long-distance calls (except to Canada) made from a country included in the plan. Roaming rates apply.
- Calls from Canada to any other country. Long-distance rates apply.
Can I use bonus data outside of Canada?
No. The annual bonus data included in your plan can only be used in Canada. Learn more about bonus data.
Can I add and use Data Add-ons outside of Canada?
Yes. You can add Data Add-ons corresponding to the territories included in your plan. Add a Data Add-on online via the Customer Centre.
I have a plan that only includes Canada. Can I add a Data Add-on that can be used in another country?
No. You can only add a Data Add-on corresponding to the territories included in your plan.
Is there a usage limit on my plan abroad?
Yes. You can use your plan outside Canada for a maximum of 120 days (consecutive or not) per year. The year begins on the day you subscribe to a plan for travellers. The start date stays the same, even if you change plans.
When you reach the limit, usage is charged according to applicable long-distance or roaming rates.
Travel with your mobile worry free
Want to use your mobile abroad? Check out our tips for making it easier to use your device during your trip.
