How Canada and other destination Mobile plans work | Support

What territories are covered by the Canada and other destination Mobile plans?

All-Inclusive Canada-US plans

All 50 US states, including the following:
- Alaska
- Hawaii
Puerto Rico
US Virgin Islands

All-Inclusive Canada-France plans

All of mainland France
Corsica

Canada-International plan

Already subscribed to this plan? Restart your phone before every trip to make sure your plan is up to date and covers all the countries listed.

Africa

Algeria
Burkina Faso
Congo (Democratic Republic of the Congo)
Egypt
Ghana
Morroco
Nigeria
South Africa
Tunisia

Americas

Anguilla
Antigua and Barbuda
Argentina
Aruba
Bahamas
Barbados
Bermuda
Brazil
British Virgin Islands
Cayman Islands
Chile
- Easter Island
Colombia
- San Andres Island
Costa Rica
Cuba
Curaçao
Dominica
Dominican Republic
El Salvador
Ecuador
French Guiana
Grenada
Guadeloupe
Guyana
Haiti
Jamaica
Martinique
Mexico
Montserrat
Netherlands Antilles
- Bonaire
- Saba
- Saint-Eustache
Panama
Peru
Saint-Kitts-and-Nevis
Saint Lucia
Saint Vincent and the Grenadines
Sint Maarten (The Netherlands part of the Island only)
Trinidad and Tobago
Turks and Caicos Islands
United States
- All 50 US states, including the following:
  - Alaska
  - Hawaii
- Puerto Rico
- US Virgin Islands

Asia

Bangladesh
China (Taiwan not included)
India
Indonesia
Israel
Japan
Jordan
Kuwait
Malaysia
Pakistan
Philippines
Qatar
Singapore
Sri Lanka
South Korea
Taiwan
Thailand
Turkey
United Arab Emirates
Uzbekistan
Vietnam

Europe

Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Finland
France (Monaco not included)
- Corsica
Germany
Greece
Hungary
Iceland
Ireland
Italy (Saint-Marin not included)
- Vatican
Latvia
Lithuania
Luxembourg
Montenegro
Netherlands
Norway
Poland
Portugal
- Azores
- Madeira
Romania
Slovakia
Slovenia
Spain
- Canary Islands
Sweden
Switzerland
United Kingdom
- Great Britain
  - England
  - Scotland
  - Wales
- Guernsey
- Isle of Man
- Jersey
- Northern Ireland

Oceania

Australia
New Zealand

Note: Plans that include travel destinations include use of mobile services in the territories listed above only. Any use at sea or in an area that is not covered will incur roaming charges. See roaming rates.

Do plans with travel data include long-distance calls?

All-inclusive Canada-US or All-inclusive Canada-France plans

Yes. Long-distance calls to numbers in territories covered by your plan (Canada and the US or France) are included. However, if you call a number outside the territories covered by your plan, long-distance charges apply. See long-distance rates by destination.

Other plans with travel data

Only long-distance calls made to Canada and local calls made from a country included in the plan are covered.

Pay-per-use fees are charged for the following calls:

Long-distance calls (except to Canada) made from a country included in the plan. Roaming rates apply.
Calls from Canada to any other country. Long-distance rates apply.

Can I use bonus data outside of Canada?

No. The annual bonus data included in your plan can only be used in Canada. Learn more about bonus data.

Can I add and use Data Add-ons outside of Canada?

Yes. You can add Data Add-ons corresponding to the territories included in your plan. Add a Data Add-on online via the Customer Centre.

I have a plan that only includes Canada. Can I add a Data Add-on that can be used in another country?

No. You can only add a Data Add-on corresponding to the territories included in your plan.

Is there a usage limit on my plan abroad?

Yes. You can use your plan outside Canada for a maximum of 120 days (consecutive or not) per year. The year begins on the day you subscribe to a plan for travellers. The start date stays the same, even if you change plans.

When you reach the limit, usage is charged according to applicable long-distance or roaming rates.