Going on a trip? Explore the world freely with our mobile options for travellers, such as our Canada–US and Canada-France phone plans. Prepare my phone before leavingLearn how to prepare your phone before a trip to continue to use all its features, even when travelling abroad. Prepare your mobile services before going abroad. Frequently asked questions about international plans. Discover the Daily Traveller Pass . How to use VoLTE feature . Prevent the loss or theft of your mobile phone . How to pay with your phone . Six handy tips on travelling with your mobile phone Discover our smart solutions for keeping costs under control and getting the most out of your Mobile service when travelling. Read the article Use my phone abroad Learn how to use your Videotron Mobile Service throughout Canada and abroad. Contact Videotron from abroad . Understand Wi-Fi Calling . Use international roaming . Control my mobile data usage . Track my cell phone . Image Understanding pay-per-use charges when travelling See how your services will be billed when you travel depending on your plan and the places you visit. Show roaming rates by destination . Rates in extraterritorial and cruising areas . Charges of pay-per-use services . Troubleshooting Find solutions to make travelling with your mobile a breeze. Manage the loss or theft of my mobile phone . I can’t purchase Data Add-on . See solutions if there is no network on my mobile phone . Frequently asked questions How do I manage the services of my Mobile plan before going abroad? . What is the Daily Traveller Pass? . How to use roaming on my mobile phone? . How can I contact Videotron from abroad? . We’re here to help Contact us Get fast, real-time service by chat or by phone. Ask the Community Ask your questions on our forum and see what solutions other users have found. Find a store Visit us in-store for friendly in-person support.