Helix Fi App: Managing Helix Internet

Control all aspects of your Wi-Fi network, even remotely

The Helix Fi app, included in all Helix plans, makes it easy to manage your devices’ and family members’ network connection from wherever you are and provides Advanced Security options to enhances the protection of your network and your connected home.

Explore these practical features by downloading the Helix Fi mobile app or accessing it online on your computer.

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Managing your household members network connection

Create a user profile for each member of your family, add or delete users, and manage Internet and device usage by profile.

Managing access time

See who's connected to your network at any time, set connection times for certain profiles and devices, enable alerts and temporarily disable Internet access as needed.

Managing connected devices

Configure and manage your devices from wherever you are. See which ones are connected and check their Internet connection performance.

Managing your network

See your network name and password and the status of your Internet connection, find the best location for your Wi-Fi pods, and troubleshoot certain issues yourself.

Parental Control at all times

Enable Parental Control to ensure your family is using the Internet appropriately. Customize it for each profile to limit your young ones’ access to inappropriate sites and how much time they spend on the Internet.

Advanced Security

Find out who is connected to your Wi-Fi network at any point in time and get notifications when new devices connect to it. Block access to former users and quickly access your login information to change it as required.

Take advantage of the Advanced Security included into your Helix Fi app to protect all your connected devices against malicious sites, targeted attacks and intrusion attempts. Be notified in real time as soon as suspicious activity or a threat is detected and quickly correct the situation, even remotely, by applying the proposed solution.

Control your home automation with the Helix Fi app

Link your compatible smart equipment to the Helix Fi app on your mobile for simplified, centralized management. You could, for example, control your Philips Hue lights and TP-Link light switches from anywhere.

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