When you add a new phone
When you keep your phone
Discount with two services: Internet and Mobility
Monthly savings : $35.00
Mobility
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1 All-Inclusive Canada 100 GB plan
Helix Internet and TV App
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Unlimited 500 Internet
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TV App Basic service including 24 channels + 1 Premium channel (including Club illico)
You will be able to modify the items of this multiproduct bundle during your subscription to better suit your needs.
The back-to-school 3-services offer includes:
All-Inclusive Canada 100 GB Mobile plan
- Price for life, thanks to our no-increase Mobile plans*
- 100 GB in Canada
- 100 GB bonus data per year in Canada*
- Data at full speed at all times*
- Unlimited calling and texting in Canada
- Call Display and Voicemail
- Free access to 5G network*
- Unlimited Wi-Fi Calling in 120 countries*
Unlimited 500 Internet plan
- 500 Mbps Internet with unlimited downloads
- Helix Fi gateway with ultrafast and more powerful Wi-Fi 6* for all your devices
- Helix Fi app, for easy management of your Wi-Fi and connected devices
- Advanced Security* and Parental Control, for your peace of mind
- Free equipment rental
- Quick and easy self-installation of your equipment, with 24/7 technical support
TV App Basic Service
- 24 Basic channels + 1 Premium channel (including Club illico)
- Access to free On Demand content
- Up to 5 simultaneous viewings on different screens, anywhere, anytime
- Streaming on TV, wherever you are
- Download and Go feature, for offline viewing
Why bundle your services with Videotron?
By choosing one of our multiproduct bundles, you benefit from a host of advantages:
- Multiproduct discount of up to $40/month when you combine an Internet plan with your Mobile plans
- Family discount of up to $60/month when you combine Mobile plans into a single account
- Great service flexibility with a variety of options to suit your needs
- Access to the latest Internet, TV and Mobility technologies
- Extensive LTE and 5G network coverage, and access to our high-performance fibre Internet network
- No. 1 customer service in Québec among all telecommunications companies
*Conditions
3-services plan at $100 offer
This limited-time offer applies to new Helix customers who subscribe to Helix Internet and Helix TV App. The offer entails: (a) a lifetime promotional discount of $20 per month, conditional upon customer maintaining their subscription to a Helix Internet and Helix TV App plan with a minimum monthly service rate (before any promotional discount or credit, and excluding options, miscellaneous fees, and taxes) of $80. and (b) the rental of the Helix Fi Gateway, included for customers who subscribe and maintain their subscription to the Helix Internet and Helix TV App plan. Equipment rental is subject to availability and Gateway models may vary; and (c) one (1) Premium choice among Club illico (default), Superstations, or Super Channel when the customer subscribes to a Helix Internet and Helix TV App plan. The Premium choice is valid exclusively for new customers who subscribe to a Helix Internet and TV plan (excluding Basic TV) or TV App plan, and is conditional upon customer maintaining their subscription. The choice must be kept for at least 30 days before the customer can change it. The content offering is subject to change at any time. Viewing content online may result in the use of data, the charges of which shall be borne by the customer. These services are available where technology permits. Customer has 30 days following activation of their subscription to cancel the agreement and get reimbursed the current monthly rate. However, customer will be required to pay the amounts due for optional and occasional services. Services, programming, conditions, and rates may vary by region and are subject to change without prior notice. It is possible that this offer cannot be combined with other special offers. Self-installation of equipment is offered free of charge to all customers who subscribe to Helix services (Internet and TV), where access and technology permit. Installation fees of $99 extra. These fees include installation of Residential services (TV, Internet, and Home Phone) for a maximum of five (5) outlets per visit, if services are installed on the same day. Additional outlets extra. Taxes not included. Certain conditions apply.
This limited-time offer applies to Videotron Residential customers. The offer entails the Canada 100 GB Mobile plan for $40 per month when paired with an Internet plan and when the customer brings their device. The customer must own a compatible device. Conditions related to the Mobile plan: The customer receives a $10 monthly discount when they subscribe to a Canada 25 GB Mobile plan and pair it with an eligible Internet plan. The offer is conditional on customer maintaining their subscription to said Internet plan. In addition, the customer who brings their compatible device receives an additional discount of $15 per month. The discount is applicable as long as the customer keeps their device and the plan to which they are subscribed. General conditions: $50 Mobile activation fees (per transaction) extra. Municipal tax of $0.52 for 911 emergency service extra. Certain conditions apply. Taxes extra. It is possible that these offers cannot be combined with other special offers. Offers, services, and rates are subject to change without prior notice.
Price for life
The “price for life” promise means that the base rate (before any discounts or credits) of Residential Mobile plans will not increase during the course of the subscription. It applies to all Residential Mobile plans marketed by Videotron with the mention “price for life.” The promise applies only to the base rate of the Mobile plan, and not to other charges, such as add-ons, Mobile activation fees, 911 emergency service fees, federal, provincial, and municipal taxes, overage fees, roaming fees, and any other out-of-plans rates and additional fees. It is valid as long as the customer maintains their subscription to the Mobile plan, and is non-transferable.
Bonus Annual Data in Canada
This limited-time offer applies to Videotron Residential customers who subscribe, and maintain their subscription to an eligible Mobile plan. The offer entails a bonus, free of charge in Canada, of 100 GB of data with a subscription to an All-Inclusive or Canada-International Mobile plan, or a bonus of 10 GB of data on subscription to an eligible 9 GB or 25 GB Mobile plan. This offer is applicable for a period of twelve (12) months from the initial subscription date. The amount of free-of-charge bonus data cannot exceed 20 GB (All-Inclusive or Canada-International plan) or 2 GB (9 GB or 25 GB plan) per billing cycle. This bonus data offer is non-transferable and is renewable after twelve (12) months. One bonus data offer per telephone number per twelve (12) month period. It is possible that this offer cannot be combined with other special offers or additional monthly Data Add-ons. Certain conditions apply.
Data at full speed at all times
Contrary to other service providers, Videotron never slows down your data speed. Data latency may still occur as a result of external factors. Certain conditions apply.
5G
5G is available with compatible devices. 5G coverage, product features, and performance may vary and are subject to network availability and connectivity. The 5G network symbol appearing on a 5G device while in use means that 5G is available on the Videotron network in the surrounding local area of the device. Outside 5G areas, 5G devices will continue to have access to LTE speeds.
Wi-Fi Calling
Wi-Fi Calling service is offered to Videotron customers who own a device compatible with the aforementioned technology. To subscribe to this service, customers must activate the Wi-Fi Calling function in their device’s settings, and accept the service’s terms of use. Wi-Fi calls require a connection to a wired Wi-Fi network in order to allow for signal transmission; therefore, it is impossible to use Wi-Fi Calling when on-board means of transport (trains, buses, airplanes, boats, etc.), or to make Wi-Fi Calls using a shared connection. All use of the Wi-Fi Calling service will be deducted from the minutes included in your Mobile plan. If your plan does not include unlimited minutes, you may incur fees for exceeding minutes. Use of the Wi-Fi Calling service for video calling incurs Internet data consumption, which will be deducted from the Internet plan belonging to the Wi-Fi signal provider. Invoicing rules may vary according to the customer’s location when making Wi-Fi calls. Specific limitations apply to Emergency 911 services. To inform yourself about invoicing rules and the limits of Emergency 911 services, please consult the Wi-Fi Calling service terms and conditions section of the Videotron website.
Wi-Fi 6
Wi-Fi (802.11ax), subject to connection to the Helix Fi 2 gateway.
Advanced Security
For the protection of all devices connected to the Wi-Fi network at no additional cost. Conditional upon customer activating the Advanced Security feature free of charge in the Helix Fi app.
Helix TV integrated apps
A membership is required to use Club illico, Vrai, ICI TOU.TV EXTRA, Netflix, Hayu, Toober and Prime Video apps.
No. 1 customer service in Québec
According to a Léger survey conducted from August 1 to 7, 2023.