State-of-the-art Helix equipment

State-of-the-art Helix equipment

Des appareils ultraperformants qui vous propulseront dans un univers de nouvelles possibilités.

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Helix Fi Gateway

All-in-one modem and router, it connects all your household’s wireless devices to an ultrafast, high-performance Wi-Fi signal.

VIEW THE GATEWAY

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Helix TV terminal and voice remote

To access all Helix TV features directly on your screen and perform many different actions using voice recognition.

VIEW THE TERMINAL

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Wi-Fi pods

Help to improve your Wi-Fi network’s coverage throughout your home, if needed for larger areas.

VIEW THE PODS

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Play your content on any screen with the Helix TV app and compatible devices

Choose a Helix Internet and TV App plan to stream your favourite shows and movies to any screen without the need for a Helix TV terminal.

From your tablet or smartphone, even cast your content to your basement or cottage TV screen using Chromecast technology. Other compatible streaming devices will soon be added.

DISCOVER THE HELIX TV APP

Discover Helix equipment

Mathieu Roy, technology presenter and popularizer, walks you through discovering Helix’s equipment, while explaining their technical components.

Frequently asked questions about Helix equipment

The Helix equipment can only be purchased.

There are two payment options:

  • Pay the total amount when you sign up
  • Make payments over 24 months

In both cases, the taxes that apply to the equipment must be paid in full upon purchase.

Yes. After your full initial payment or at the end of the 24-month agreement, you’ll own your equipment.

Star by choosing the perfect plan for you. You will then be guided to select the necessary Helix equipment.

You need a Helix Fi gateway. To extend your coverage, you can add Wi-Fi pods.

You need a Helix Fi terminal and then you have two options to enjoy Helix TV:

  • Get a Helix TV terminal which comes with a voice remote control and which will be connected to a TV (to connect other televisions, you must add one Helix TV terminal by TV)
  • Subscribe to a Helix TV App plan without a terminal and stream Helix TV on your screens with Chromecast (other compatible streaming devices will be added shortly)

The Helix Starting Kit, which includes a Helix Fi gateway, a Helix TV terminal and a voice remote, covers the requirements for a TV. You can connect other TVs by adding a Helix TV terminal per TV or use the Helix TV app to stream your content on your screens without a terminal.

You can change your equipment and Helix plan online. Sign in to My Account. In the Services and Equipment section, click on Change my services.

View the complete procedure

No. You must purchase the Helix Fi gateway and the Helix TV terminal with the voice remote to enjoy the full Helix offer. Your illico terminal, modem and Wi-Fi router are not compatible with Helix services.

No. As Helix equipment use IP technology, updates are frequent and make these devices scalable.

No, there’s nothing to worry about! You have to be pressing on the voice remote’s Microphone button for it to pick up a voice command.

Conditions
Helix technology is available or exclusively available in some regions.
Helix Fi Gateway
The Helix Fi gateway can be purchased through a single payment of $240 or an instalment plan of $10/month for 24 months. Taxes not included. Taxes on equipment purchased through an instalment payment plan must be paid in full upon purchase. An extended product warranty for an additional 24-month period is also available for $36.
Helix TV terminal
The Helix TV terminal can be purchased through a single payment of $192 or an instalment plan of $8/month for 24 months. Taxes not included. Taxes on equipment purchased through an instalment payment plan must be paid in full upon purchase. An extended product warranty for an additional 24-month period is also available for $36.
Helix remote
An additional voice remote can be purchased through a single payment of $20. Taxes not included.
Wi-Fi pods
Wi-Fi pods can be purchased through a single payment of $72 or an instalment plan of $3/month for 24 months. Taxes not included. Taxes on equipment purchased through an instalment payment plan must be paid in full upon purchase.