Log in to the Customer Centre
You must sign up to the Customer Centre before trying to log in.
Once you have signed up, go to the Customer Centre login page on the Videotron website. Enter your username and password and click Sign In.
User Centre + app
You can also download the User Centre + app to access your Customer Centre anytime, from any mobile device, with your usual login info.
 |
 |
Logging in with your unique identifier
If you have Helix services as well as Videotron services such as Mobile or Home Phone, you can use the unique identifier you created when you signed up to log in to My Helix account, Helix applications and the Customer Centre.
More information about the Helix unique identifier.
