Choosing a new cell phone
Yes. You can take your phone back to the store, where a representative will assess its value and grant you a credit towards the purchase of a new phone, under certain conditions. Learn more about the Trade-in Credit.
Choosing a new Mobile plan
All our Mobile plans include unlimited calls and text messages. The main differences between the plans are:
- The amount of mobile data included (GB)
- The territory covered (e.g., Canada only or Canada and the United States)
Already have a Mobile plan with us? From the User Centre + app (available on Google Play or in the App Store) or the Customer Centre on your computer, check your usage over the last few months to get an idea of your mobile data needs.