Be in control of the network
The Helix Fi App is a digital dashboard that helps you manage your home Wi-Fi network and your connected home. It gives you complete control at your fingertips. You can set up your Wi-Fi in minutes, get the password for your wireless network, see who’s online, troubleshoot problems and manage family members’ network use with features like Pause Device and Parental Control.
Good to know
The Helix Fi app is free and included in all Helix plans. Take time to explore all its features to make the most of Helix.
Managing your wireless network has never been easier or more complete than with the HelixFi application. Manage your home's Wi-Fi directly: get the network name and password, see all the devices connected in the house, pause Internet access and more!
The application is organized into five practical sections to manage your home's mobile network.
- Overview: View the network name and password, check the status of your Internet connection, restart your Helix terminal and get an overview of how your home network data has been used in the last 24 hours or 30 days.
- People: Add or remove users from your network and easily manage family members' network usage (for example, by scheduling a bedtime for the children's devices so no longer access the Internet when it's time to go to bed).
- Connect: See information about your home network and display the devices connected, interrupt a device's Internet access and display data usage information, fix certain problems with your Wi-Fi network yourself and extend your coverage if needed.
- Home: Add home automation devices to your network and manage their functionalities to centralize the control and the management of your smart home.
- More options: Add devices to your network, configure your preferences in the service settings and find the help you need with the operation of the app.
What you can do with the Helix Fi app
After downloading the Helix Fi app, you will have access to a range of handy features. You will be able to:
- Rename the devices connected to your home network so they’re easier to identify.
- Create profiles to assign devices to family members.
- Link your home automation equipment to your network to centralize your smart home management.
- Be notified in real time as soon as suspicious activity or a threat is detected and quickly correct the situation, even remotely.
- Instantly block the Internet access of any device or profile connected to your home network.
- Get notifications when new devices connect to your network.
- Set parental controls and sleep schedules to make sure your children only access appropriate content at appropriate times.
- Change your Wi-Fi user name and password.
- See what devices are most active on your home network and when.
- Add, edit or delete port forwards.
- Access advanced features to further personalize your wireless network.
- Access your home network information on your Helix TV terminal.
- Extend Wi-Fi coverage to remote areas with Wi-Fi pods.
See how to donwload and install the Helix Fi app.