Are you a Helix customer? Learn how to pair your voice remote. Read the article Select your remote control model to view the appropriate steps. Remote control illico new generation (UEI) RT-U63P remote Simplified remote RT-U49C remote UR5-8400A remote AT-8400 remote E2050-ER1 and AT2300 remotes RT-U43CO remote HDA-IR2.2 (DTA) remote Are you having issues with your remote control? See how to troubleshoot your illico remote.