Online billing: simple and convenient

Learn how to switch from paper to electronic billing and enjoy its many benefits.

How do I receive my invoice online?

Receive your invoice by email

As soon as your invoice is ready, receive an email including your balance and a link to access the complete invoice. It’s as simple as that!

Sign up for online billing from the home page of your Customer Centre, in the yellow section called Billing.

Create a Customer Centre account



Already receiving your invoices online and want to view them? Log in to view your invoices.

Why should I choose online billing?

The same invoice, at your fingertips

The same invoice, at your fingertips

Your online invoice looks the same as your paper invoice. Access it easily, no matter where you are, from your mobile device, tablet, or computer.

36-month history

36-month history

Your last 36 invoices are securely stored in the Customer Centre. You can also download your invoices if you want to save them to a device.

No more oversights

No more oversights

You’ll get an email reminder 5 days before your invoice payment is due. If you’re also signed up for preauthorized payments, your invoices will always be paid on time, worry free!

A smart move for the planet

A smart move for the planet

Receiving your invoice online reduces paper usage. It’s a simple way to help protect the environment!

How do I sign up for online billing?

Just follow these three simple steps.


Register for or log on to the Customer Centre.


Click Sign up for online billing.


Enter your email address and confirm your subscription.

The Customer Centre has much more than your invoice!

Your Customer Centre lets you take control of your services. You can:

Frequently asked questions about online billing

You can easily edit your billing email address under Communication Preferences in the Customer Centre. Take the opportunity to review your subscriptions to our other communications!

Your online invoices for the past 36 months are stored in the Invoice History section of your Customer Centre.

No. You can keep your regular payment method.

No. You will continue to receive two separate invoices, because your Helix services are billed from a different platform. Check out our tips to help you manage both invoices easily.

Don’t miss out on any benefits!

While you’re signing up for online billing, take the opportunity to update your email communication preferences so you don’t miss out on any of your customer benefits. Offers, exclusive content, and tips await!

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