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Please have your Videotron account number and Internet ID starting with VL (if applicable) ready.
Immediately get answers to these frequently asked questions.
You will receive two invoices: one for Mobile and Residential Telephony and one for Helix. You can see all your Videotron services and products in your Customer Centre. Your Helix account provides details about your TV entertainment experience. What you need to know if you wish to switch from illico to Helix.