Mobile calls and text messages

Find all the information about calling and texting as part of your Mobile service.

Frequently asked questions

Calls

Learn how to use the various call-related features.

Using the VoLTE feature.

Using Wi-Fi Calling.

Using Call Forwarding.

Using Call Display.

Using Call Waiting and Three-way Calling.

Consulting the useful numbers list.

instant-message

Text messages

Familiarize yourself with text messaging.

Using text messaging (SMS).

Using Premium messaging.

Using text, photo, and video messages (MMS).

Using RCS messaging.

exclamation-triangle-filled

Unwanted communications

Learn how to recognize and protect yourself against scams and unwanted messages.

Preventing phishing and unwanted emails and text messages.

Blocking unwanted calls.

Understanding STIR/SHAKEN standards.

troubleshooting

Troubleshooting

Solutions for when there’s no network.

Troubleshooting SMS reception issues.

Troubleshooting incoming call issues.

Overage charges

View the fees for calls, text messages, and mobile data.

We're here to help

Contact us

Contact us

Get fast, real-time service by chat or by phone.

Community

Ask the Community

Ask your questions on our forum and see what solutions other users have found.

Visit a store

Find a store

Visit us in-store for friendly in-person support.