Your Customer Centre in an app
It’s easy to access all the features of the Customer Centre on your mobile device to manage your account, billing and Videotron services.
- View your balances, sign up for online billing and choose your preferred payment method.
- Get detailed information about your mobile data usage and history and add data add-ons whenever you need to.
- Get an overview of your TV service and switch up the channels in your package.
- Track your daily Internet usage, add data add-ons as needed, activate notifications to receive alerts.
- Find tips, tutorials and useful information on how to use your services
Download the User Centre + app
Minimal configuration required
To download the User Centre + app, your mobile device must be operating with:
- Android version 4.4 or higher iOS version 8.0 or higher
Log in to the User Centre + app
If you have already registered in Videotron’s Customer Centre, log in to the User Centre + app using the same username and password.
If you are a new user, register first in the Customer Centre to take advantage of all the app’s features. To do so, click SIGN UP.