Help with our Helix products and services
Learn everything about their use, how to manage your options, and how to troubleshoot them in case of problems.
Access the most popular support topics.
Getting started with Helix
Discover the many possibilities offered by your Helix ecosystem and take control of your experience.
Frequently asked questions
If you have only subscribed to Helix Internet, you simply have to add up your invoice balances for the year. If you’ve also subscribed to Helix TV or Helix TV App, see how to calculate your actual Internet fees.